What are the responsibilities and job description for the Dispatcher position at Leddy Group?
Dispatcher
Are you looking to transition out of retail and into an office-based customer service role? Consider this Dispatcher opportunity at a well-established heating service provider! You’ll use your strong attention to detail, good computer skills, and solid phone etiquette to support delivery drivers and customers in a small, casual office located in West Lebanon, NH.
Responsibilities of the Dispatcher
To apply, please email your resume to lebanon@leddygroup.com, call (603) 727-0102, or apply online at www.leddygroup.com.
IND56
Veterans and military spouses are encouraged to apply.
About Leddy Group
Leddy Group, an ESOP Company, is a regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties: Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.
Are you looking to transition out of retail and into an office-based customer service role? Consider this Dispatcher opportunity at a well-established heating service provider! You’ll use your strong attention to detail, good computer skills, and solid phone etiquette to support delivery drivers and customers in a small, casual office located in West Lebanon, NH.
Responsibilities of the Dispatcher
- Courteously answer phone, record customer orders and information, and/or resolve issues
- Proactively communicate with customers regarding delivery issues or after-hours delivery requests
- Serve as the primary contact for all drivers and customer service representatives
- Map and sequence deliveries for routing efficiency and customer satisfaction
- Monitor driver progress in completing routes
- Review customer account information for accuracy
- Forecast daily and weekly demand based on weather
- Review logs and update accounts
- Seek to improve key metrics for delivery, safety, etc.
- Perform related duties as assigned
- High school diploma or equivalent
- 2 years of experience in a dispatch environment with computerized dispatch technology is preferred but not required
- Office/customer service experience
- Team player with strong communication and interpersonal skills
- Solid analytical, planning, and scheduling skills
- Good computer skills
- Ability to remain focused on detailed work and meet deadlines
To apply, please email your resume to lebanon@leddygroup.com, call (603) 727-0102, or apply online at www.leddygroup.com.
IND56
Veterans and military spouses are encouraged to apply.
About Leddy Group
Leddy Group, an ESOP Company, is a regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties: Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.
Salary : $20