What are the responsibilities and job description for the Dental Receptionist position at LeBon Family Dental?
Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our dental office! As the first point of contact, managing the front desk plays a key role in our dental office. The following is a list of duties we are looking for.
Duties
- Greet patients warmly and professionally, ensuring a positive first impression
- Schedule appointments accurately using our Dentrix dental practice management software
- Verify insurance coverage and perform insurance eligibility and benefits verification
- Manage multi-line phone systems with excellent phone etiquette
- Collect payments, process insurance payments
- Review documentation for accuracy and completeness, including care plans and medical records
- Maintain organized patient files and ensure compliance with HIPAA regulations for health information management
- Assist with intake procedures, including updating patient information and explaining treatment procedures
- Coordinate with clinical staff to facilitate smooth patient flow
- Utilize dental terminology and CDT coding to assist in billing processes related to dental procedures
Qualifications
- Proven experience as a Dental Receptionist in a fast-paced clinic setting
- Strong knowledge of dental terminology and insurance billing processes including Medicare
- Familiarity with EMR systems such as Eaglesoft, Dentrix, or similar platforms
- Exceptional customer service skills with the ability to handle multiple phone lines and communicate effectively with diverse patients
- Knowledge of HIPAA regulations to ensure patient confidentiality at all times
- Bilingual abilities are highly valued to serve a diverse patient population
Join us in delivering outstanding healthcare support in a friendly environment where your skills make a real difference!
Pay: $15.00 - $25.00 per hour
Work Location: In person
Salary : $15 - $25