What are the responsibilities and job description for the Dental Receptionist position at Exceptional Dental?
Dental Receptionist
Metairie, LA
Exceptional Dental
Summary:
This position will answer inquiries and obtain information for the general public, patients, and visitors, provide information to callers, perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.
Exceptional Dental offers competitive pay and great benefits including:
Group health insurance
Paid time off and holidays
Free life insurance
401k Plan
Monthly bonus potential
Why Join the Exceptional Dental Team?
Potential for Growth– As the company continually expands, opportunities for leadership and growth are abundant.
Full Benefit Options- Employees have access to a full range of benefits for you and your family.
Latest Technology and Systems- Offices are equipped with modern dental software and tools to ensure our staff can perform to their fullest.
Mentorship and Training- Our team of experienced leaders are focused on promoting individual growth and interests through mentorship and training opportunities.
Focus on Patient Care– The heart of all we do lies in providing the best care to our patients and making a positive impact on the daily lives of others.
Essential Functions:
Answer, screen and forward calls providing information, taking messages and scheduling appointments.
Memorize and use scripts effectively both over the phone and in person.
Scan documents such as referrals, new patient paperwork, and record releases into patient’s chart
Collect mail, messages and courier deliveries.
Check in patients and maintain a sign in sheet
Enter patient’s personal information into computer
Determine which patients need a medical history update (once a year)
Indicate a patient is ready to be seated by changing the status on the appointment
Confirm next day and 3-day out appointments
Print route slips for the next day’s appointments
Report changes in the schedule and walk ins to staff as necessary
Must always represent the practice in a professional, pleasant, and cooperative manner.
Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.
Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
Other duties and tasks, as assigned periodically.
Experience and Education:
High School Diploma.
One Year Office experience preferred.
Working Conditions/Physical Requirements:
Sitting 80%
Standing/walking 20%
Medical, office, and lab setting.
Hearing – Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.
Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.
Work Location: In person