What are the responsibilities and job description for the Veterinary Customer Service Representative- Reception Full Time position at Lebanon Small Animal Clinic?
Full Time Customer Service Representative- Reception- Are you looking for a full-time position in a vital role with a growing practice where you will be supported by a skilled and caring team? Do you want to work in an environment where individual development is encouraged and cultivated? Do you want to make a difference in the quality of the human-animal relationship by providing comfortable and fear-free vet visits and help to educate pet owners on how they can give the best care to their pets?
Join Lebanon Small Animal Clinic as a Customer Service Representative for our inviting team. In this role you would be the clients’ first impression of the team both in person and on the phone. The successful candidate for this position would be genuinely excited to help clients and their pets. They would be professional, patient, empathetic, and passionately communicative. In this role they can put themselves in the client’s shoes and advocate for them when necessary. The successful candidate would be confident at troubleshooting and investigating if they don’t have enough information to help resolve client questions, help to strategize the flow of the day through appointment scheduling and maintain various administrative duties that allow the team to work together cohesively to offer the best care possible for patients. They would work together with the rest of the team to maintain a clean and inviting environment for clients and patients
Position Requirements
* Highly organized and self motivated
* Previous experience in the vet field is not required but would be desired
* Desire to grow in your organizational skills
* Minimum education of High School Diploma or GED
The Hospital -New custom built, well maintained facility with dedicated feline and canine examination rooms, quiet room with restroom and separate exit, surgical suite and a centralized treatment area. Our equipment is new and includes digital radiography, ultrasound, cold laser therapy, small animal rehabilitation, in-house Idexx laboratory machines and utilizes Cornerstone as the practice management software.
Benefits
Hourly, competitive compensation | 80% 401k match after one year of employment | Health insurance | HSA | Paid vacation
Thank you for your interest in our progressive practice
Job Type: Full-time
Base Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $15 - $20