What are the responsibilities and job description for the Front Desk Agent position at Lebanon Hotel?
Job Description:
avid hotel Nashville–Lebanon is seeking a reliable, friendly, and customer-focused Front Desk Agent to join our team.. The Front Desk Agent is responsible for welcoming guests, handling check-ins and check-outs, managing reservations, and ensuring every guest has a positive experience during their stay.
Responsibilities:
- Greet guests with a friendly and professional attitude
- Check guests in and out using the hotel reservation system
- Answer phones and assist guests with questions, requests, or concerns
- Handle reservations, cancellations, and room assignments
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met
- Resolve guest issues quickly and professionally
- Maintain a clean, organized, and welcoming front desk and lobby area
- Provide information about hotel amenities and local attractions
Qualifications:
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer skills and ability to learn hotel systems
- Ability to multitask in a fast-paced environment
- Dependable with strong attention to detail
- Must be available to work evenings, weekends, and holidays
Benefits:
- Competitive hourly pay
- Employee hotel discounts
- Flexible scheduling
- Opportunity for advancement
How to Apply:
Apply directly through Indeed or submit your resume for consideration. We look forward to welcoming a motivated team member to the avid Nashville–Lebanon team.
avid hotel Nashville–Lebanon is an equal opportunity employer.
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $13 - $15