Clinical Administrator - ABA Clinic

Clinical Administrator – Locally Owned ABA Clinic

Position Summary:

The Clinical Administrator will oversee daily administrative operations of the ABA clinic, ensuring smooth scheduling and compliance processes. This role does not require prior ABA experience but does require strong organizational, communication, and leadership skills.

This position will be responsible for and support two clinics, one in Bremerton and one in Tacoma, both onsite and virtually.

Key Responsibilities:

• Coordinating with LEAPS Scheduling Coordinators with scheduling and staff calendars to optimize service delivery.
• Coordinating with LEAPS Billing and Intakes Coordinators, regarding insurance authorizations, billing processes, and maintaining accurate records.
• Ensure compliance with HIPAA and company policies.
• Serve as the primary point of contact for clients, staff, and insurance representatives.
• Maintain office systems, supplies, and technology tools.
• Support hiring, onboarding, and staff coordination as needed.
• Troubleshoot operational issues and implement process improvements.

Required Skills & Qualifications:

• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office (TEAMS, Office 365); ability to learn practice management software.
• Basic understanding of insurance and billing processes (healthcare experience preferred).
• Customer service orientation and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Dependable transportation.

Preferred Qualifications:

Experience in healthcare administration or a similar field.

Familiarity with HIPAA compliance.

• Leadership or supervisory experience.
• Social Work and Human Services.
• Crisis Intervention – De-escalation training.
• Instructional Design: Breaking down complex tasks into smaller, manageable steps (task analysis).
• Operational Efficiency: Streamlining processes, managing budgets, and optimizing resource allocation.
• Business Management/Human Services (Organizational Behavior Management - OBM): Uses ABA principles to improve employee performance, productivity, and workplace safety.
• Advocacy: Representing the needs of staff and clients and navigating support systems.
• RBT or CBT trained and credentialed a plus.
• Spanish speaking is a plus.

Physical Requirements:

• Ability to move throughout the office to access work areas, supplies and office equipment.
• Occasional bending, reaching, or crouching may be required.
• Ability to lift, carry or move office materials and supplies, typically up to 20 pounds.
• Frequent use of hands and fingers to operate a computer, keyboard, mouse, phone, copier, scanner or other office equipment.
• Ability to read and interpret documents, view a computer screen, and operate office equipment with or without corrective lenses.
• Ability to hear staff, clients and visitors in a standard office environment.
• Ability to communicate clearly in person, over the phone and in written format.
• Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.

Work Environment:

• Work is performed in an indoor office and clinic setting and may vary in structure, noise level, and lighting.
• May be exposed to clients exhibiting behaviors such as yelling, hitting, biting or running (elopement).
• May work near individuals needing assistance with hygiene, toileting or mobility tasks.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Application Question(s):

• Do you have an active CBT or RBT credential?
• What hours are you available to work Monday - Friday?
• Will you be able to reliably commute to Kennewick, WA

Education:

• Bachelor's (Preferred)

Experience:

• Administrative: 3 years (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Tri-Cities, WA 99302 (Required)

Work Location: In person

Salary : $20 - $21