Community Outreach Specialist

Community Outreach Specialist

Department: Marketing

Reports To: Community Outreach Manager

Position Type: Full-Time, Hourly, Non-Exempt

Compensation: $20.00/hour mileage reimbursement commission opportunities

Schedule: Regular 40 hours per week; evenings, weekends, overtime, and travel required as needed

Position Summary

The Community Outreach Specialist is a member of the organization’s Marketing Team and is responsible for increasing community awareness of the organization’s wraparound services within the adoptive, foster, and adjacent care communities. This role focuses on relationship-based outreach, community networking, and referral development to help connect qualified adoptive families with supportive wraparound services.

The Community Outreach Specialist will serve as a public-facing representative of the organization by building relationships with community partners, attending outreach events, and promoting the mission and services of the program throughout assigned regions. The ideal candidate is outgoing, self-motivated, organized, and experienced in marketing, outreach, sales, or community engagement.

Essential Duties and Responsibilities

Community Outreach & Referral Development

• Develop and maintain relationships with organizations and individuals connected to the adoptive, foster care, behavioral health, and social services communities
• Conduct outreach to group homes, nonprofit agencies, schools, advocacy organizations, therapists, social workers, county representatives, community groups, and other referral sources
• Educate community partners and families regarding the organization’s wraparound services, eligibility requirements, and referral process
• Identify and engage adoptive families who may qualify for wraparound services
• Support outreach and referral growth initiatives in alignment with organizational marketing goals

Marketing & Community Engagement

• Represent the organization at community fairs, conferences, trainings, networking events, and outreach opportunities
• Assist with distribution of marketing materials, presentations, and informational resources
• Promote positive community awareness of the organization’s programs and mission
• Collaborate with the Marketing Team on outreach campaigns, strategic growth efforts, and community engagement initiatives
• Identify new outreach opportunities and partnerships that support program expansion

Relationship Management & Communication

• Build authentic and professional relationships with referral partners and prospective families
• Maintain ongoing communication and follow-up with community contacts and referral sources
• Collaborate with intake and program teams to support smooth referral and onboarding processes
• Maintain professionalism, responsiveness, and strong communication in all external interactions

Administrative Responsibilities

• Maintain accurate outreach logs, referral tracking, mileage records, and activity reports
• Provide regular updates to leadership regarding outreach activities, partnerships, and referral outcomes
• Assist with organizing outreach schedules, event planning, and community engagement activities

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• Experience in marketing, sales, recruiting, outreach, business development, or community engagement strongly preferred
• Experience working within or alongside foster care, adoption, nonprofit, behavioral health, or social service systems preferred
• Strong interpersonal, networking, and communication skills
• Ability to engage professionally with diverse individuals and community organizations
• Strong organizational and time management skills
• Ability to work independently while collaborating effectively as part of a team
• Comfortable with public speaking and representing the organization in community settings
• Proficiency with email, spreadsheets, and basic computer systems

Travel & Schedule Requirements

• Must be willing and able to travel long distances regularly for outreach activities
• Occasional overnight travel required
• Regular evening and weekend work required based on outreach events and community needs
• Must maintain reliable transportation, a valid driver’s license, and current automobile insurance

Compensation & Benefits

• Starting pay of $20.00 per hour
• Mileage reimbursement provided for approved work-related travel
• Eligibility for overtime compensation when scheduled and approved in advance
• Commission incentive of $1,500 for each child identified, determined eligible, and successfully onboarded into the program in accordance with company guidelines
• Additional benefits and employment perks may apply based on company policy

Work Environment

This position operates primarily in community-based settings and requires extensive travel throughout assigned regions. Work may occur in offices, conferences, schools, partner agencies, community events, and public outreach settings. Flexibility and adaptability are essential due to the dynamic nature of outreach work.

Equal Opportunity Statement

The organization is committed to creating a diverse and inclusive workplace and encourages applicants from all backgrounds and lived experiences to apply, including individuals with personal or professional experience navigating foster care, adoption, or related systems.

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Application Question(s):

• In addition to the base hourly rate, a commission plan is in place. Are you willing to accept a commission plan as part of the overall compensation package?
• Do you have at least 2 years of B2B (business to business) sales or marketing experience?

Education:

• Bachelor's (Preferred)

License/Certification:

• driver's license (Required)

Work Location: On the road

Salary : $20