What are the responsibilities and job description for the HR Coordinator position at LeadingReach?
Location: Remote – Austin, TX area preferred
Reports to: COO
About the RoleLeadingReach is looking for a detail-oriented, tech-savvy HR Coordinator to support the day-to-day administration of our HR systems and employee lifecycle processes. This is a fantastic opportunity for someone early in their HR career who is ready to build deep expertise in HR technology while supporting our fully remote workforce across US and India.
If you love organized systems, get energized by solving problems, and take pride in making sure everything runs smoothly—this role was built for you. You'll work closely with senior HR leadership while taking ownership of critical systems and processes, with significant opportunity to expand your scope as you grow.
What You'll DoHRIS Administration & Data Management- Administer ADP Workforce Now and Deel platforms, serving as primary system expert and employee point of contact for basic questions
- Maintain employee records, system configurations, and data integrity across HR platforms
- Build and maintain reports to support HR metrics, headcount tracking, and compliance requirements
- Manage document libraries, policy repositories, and knowledge base resources
- Support system audits, cleanup initiatives, and process improvement projects
- Coordinate seamless onboarding experiences including I-9 processing, system access setup, new hire training, and compliance attestations
- Support time off administration including policy setup, balance audits, and specialized leave programs
- Manage employee communications and serve as first point of contact for basic system and benefits questions
- Deploy and manage employee surveys and engagement initiatives
- Reconcile benefits enrollment data and invoices to ensure accuracy
- Support open enrollment, Qualifying Life Events, and ACA reporting
- Maintain HR compliance calendar and assist with regulatory requirements
- Partner with Finance on monthly benefits invoice processing
- Maintain employee-facing resources including HR FAQs, handbook, how-to guides, and labor law posters in Confluence
- Push HR communications and notifications to both US and India teams
- Create and update documentation to support employee self-service and system adoption
- Provide operational support for company events, general admin logistics and/or finance support
- Collaborate with IT, Finance, and Legal on system integrations and cross-functional initiatives
- Take on additional responsibilities as the business evolves
- Bachelor's degree in Human Resources, Business, or related field
- 1-2 years of experience in HR, administrative, operations, or coordinator role (strong internship experience counts)
- Experience with HRIS platforms is a plus—ADP Workforce Now experience is particularly valuable
- Strong Excel/Google Sheets skills including formulas, pivot tables, and building trackers
- Comfortable learning new systems quickly
- Genuine interest in leveraging technology and AI tools to work more efficiently
- Exceptional attention to detail and follow-through
- Strong organizational skills and ability to manage competing priorities
- Clear communicator who proactively keeps stakeholders informed
- Discretion when handling confidential employee information
- Ownership mindset—you take pride in getting things done right
This role is designed as a launchpad for your HR career. You'll start by mastering the fundamentals of HRIS administration and employee lifecycle management, then expand your scope based on your interests and strengths.
Initial Focus (Months 1-6)- HRIS platform administration and employee support
- Onboarding and offboarding processes
- Benefits administration basics
- System reporting and data management
Growth Opportunities (6 months) As you demonstrate expertise and take ownership, you'll have opportunities to expand into:
- Advanced system configuration including approval workflows, security roles, and automation
- Leading system implementations and upgrade projects
- Process optimization and AI-assisted workflow initiatives
- Cross-functional projects with IT, Finance, and Legal
- Strategic HR technology roadmap contributions
- Specialized areas based on your interests (benefits, compliance, people analytics, international HR)
We're committed to investing in your growth through mentorship, training, and expanding responsibilities as you're ready.
Why This Role is DifferentYou won't just be filing paperwork or answering tickets. You'll be building the operational foundation for a scaling healthcare SaaS company. Your work directly impacts employee experience and enables our People team to focus on strategic initiatives. This is a high-visibility role where you'll work closely with leadership and have a clear path to advancement.