Mortgage Underwriting Trainer

About the job

The Underwriting Trainer is responsible for the design, delivery, and ongoing support of client's underwriting training programs, including UW University and related curriculum for new and seasoned underwriters. This role's primary responsibility is to train, curate, and support the underwriting training program, building and maintaining curriculum, job aids, and assessments, and delivering instruction directly to underwriters at all experience levels.

This is an onsite, in-person delivery role. The Underwriting Trainer must be physically present to lead classroom instruction, facilitate hands-on file work, and provide real-time coaching, this cannot be performed on a fully remote basis. The Underwriting Trainer partners closely with Underwriting leadership and Learning & Development to ensure training reflects current guidelines, tools, and quality standards.

Essential Job Functions

Training Delivery

• Deliver in-person and virtual, instructor-led training sessions to new and seasoned underwriters
• Lead classroom instruction, workshops, and hands-on file-review exercises covering underwriting guidelines, credit analysis, and client's systems
• Provide real-time, in-person support to trainees during and after training, including system navigation and file-specific questions.
• Use LMS to track attendance and training session completion for all onsite sessions.

Curriculum Development

• Curate, build, and maintain training curriculum, instructor guides, job aids, and knowledge assessments for the underwriting training program.
• Update all training materials manuals, job aids, presentations, and knowledge checks to reflect current guidelines, processes, and procedures.
• Partner with Underwriting leadership, subject matter experts, and Learning & Development to identify business priorities and define learning objectives.
• Support curriculum sequencing across mortgage fundamentals, credit and collateral analysis, compliance, and Non-QM/NONI product content.

Program Support

• Support day-to-day operation of the underwriting training program, including scheduling, session logistics, and materials distribution.
• Evaluate training effectiveness through feedback, knowledge-check results, and post-training performance; use findings to continuously improve materials and delivery.
• Support the evaluation and rollout of new underwriting tools and technologies Perform other duties as assigned.

Essential Job Skills

• Strong analytical and credit-judgment skills, with the ability to translate underwriting guidelines into clear instructional content.
• Excellent verbal and written communication skills; comfortable presenting to and facilitating discussion with all levels of the organization.
• Confident, engaging in-person presentation and facilitation skills this role requires holding a attention and adapting delivery in real time.
• Ability to provide outstanding customer service and coaching in a fast-paced training environment.
• Proficient with Microsoft 365 (Word, Excel, PowerPoint, Outlook and Teams) and Encompass or comparable Loan Origination Systems.
• Strong planning and organizational skills; ability to manage multiple projects and delivery priorities.
• Interpersonal skills necessary to build effective working relationships with underwriting leadership, trainees, and cross-functional partners.

Minimum Qualifications

• 3–5 years of experience underwriting mortgage loans.
• 2 years of experience delivering training, coaching, or mentoring in a professional environment.
• Experience with Non-QM underwriting is a plus, though not required.
• Working knowledge of mortgage underwriting guidelines and regulatory requirements (e.g., BSA/AML, RESPA, TILA).
• Experience with Encompass or a comparable Loan Origination System.
• Ability to handle competing priorities effectively within established timeframes.

The above job functions are not all-inclusive. The associate may be required to perform other job-related tasks as requested by management. Job duties may change as required by the needs of the company.

Requirements added by the job poster

• 2 years of work experience with Microsoft PowerPoint

Leaderhub is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status