Post-Secondary Advisor

Post-Secondary Advisor (PA)Lead The Way Learning Academy (LTW)

• Columbus, Ohio (Hybrid / Community-Based)
• Full-Time
• Youth Workforce Development | Education | Case Management

About Lead The Way Learning Academy

Lead The Way Learning Academy (LTW) is a nonprofit workforce development organization dedicated to empowering youth and young adults through education, career readiness, and post-secondary success. We partner with schools, employers, and community stakeholders to help participants gain clarity, credentials, and sustainable career pathways.

Position Summary

The Post-Secondary Advisor (PA) serves as a primary mentor, case manager, and advocate for youth enrolled in LTW programs. This role supports participants from enrollment through post-secondary transition by building strong relationships, guiding goal development, ensuring compliance with CCMEP/AMP requirements, and helping students access education, employment, and training opportunities aligned with their strengths and interests.

This is a mission-driven role ideal for professionals passionate about youth development, workforce systems, and data-driven case management.

Key Responsibilities

• Serve as the face and voice of LTW, professionally representing the organization at schools, community events, and partner meetings
• Recruit and enroll eligible youth into LTW programs through outreach, presentations, and relationship-building
• Conduct eligibility screening, intake, and annual re-determinations in compliance with CCMEP, TANF, and AMP guidelines
• Complete and maintain all required documentation, including eligibility applications, assessments, IOPs, case notes, and follow-up records
• Provide ongoing case management, including weekly participant contact, goal tracking, and barrier resolution
• Facilitate readiness assessments and develop Individual Opportunity Plans (IOPs) aligned to education, training, and employment goals
• Track participant progress, credentials earned, employment outcomes, and measurable skills gained
• Deliver required 12-month follow-up services for exited participants
• Collaborate closely with Senior Post-Secondary Advisors, Career Coaches, Compliance, QA, and Business & Finance teams
• Apply LTW’s DMAIC problem-solving framework to improve processes and participant outcomes
• Maintain confidentiality and data integrity across all systems (AMP, ARIES, internal databases)

Qualifications

Required

• Bachelor’s degree in Education, Social Work, Human Services, Workforce Development, or related field (or equivalent experience)
• 3 or more years experience working with youth or young adults in education, workforce, or social-service settings
• Strong organizational, documentation, and communication skills
• Ability to manage a caseload while meeting strict compliance deadlines
• Comfort using databases, case-management systems, and productivity tools
• Ability to work flexible hours, including community-based and school-based settings

Preferred

• Experience with CCMEP, WIOA Youth, TANF, or AMP-funded programs
• Familiarity with ARIES or similar state workforce systems
• Background in case management, advising, or coaching
• Lean Six Sigma or continuous-improvement experience

Performance Expectations

• ≥95% on-time case documentation
• ≥90% compliance across enrolled and follow-up participants
• Weekly documented participant contact
• Strong outcomes in credential attainment, employment placement, and post-secondary enrollment
• Active participation in team meetings, coaching, and professional development

Why Join LTW?

• Make a direct, measurable impact on youth and families
• Be part of a mission-driven, growth-oriented organization
• Opportunities for professional development and advancement
• Collaborative, values-based culture focused on continuous improvement

Work Environment/Physical Demands

Requires repetitive movement, sitting, writing letters and memos, face-to-face discussions with individuals or teams, use of electronic mail, telephone conversations, contact with others (face-to-face, by telephone, virtually, or otherwise). Requires the opportunity to make decisions without supervision, freedom to determine tasks, priorities, and goals, repeating the same physical activities or mental activities over and over. Requires being exact or highly accurate, requires meeting strict deadlines. Requires work with external providers, customers or the public, work with others in a group or team, coordinating or leading others in accomplishing work activities.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

This job description has been reviewed to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as deemed appropriate.

Job Types: Full-time, Part-time

Pay: $18.00 - $28.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Microsoft Office: 5 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Columbus, OH 43215 (Required)

Work Location: In person

Salary : $18 - $28