What are the responsibilities and job description for the Administrative Coordinator 3 position at LDH-Office of Public Health?
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Be the welcoming face and vital support behind essential public health services in Tangipahoa Parish and across Region 9. In this fast-paced, multi-functional role, you’ll help connect individuals and families to critical programs like Immunizations, WIC, Reproductive Health, and more—making a real difference in your community every day.
If you’re adaptable, detail-oriented, and passionate about helping others, this is your chance to build a meaningful career in public health.
An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instruction.
Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Minimum Qualifications
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
The incumbent must have basic/intermediate computer skills, and will work in various electronic health record systems to serve the clients. The position may require travel outside of the employee’s domicile parish to perform duties to support operations in the region.
- Performs clerical duties primarily in the TANGIPAHOA Parish Health Unit(s) within the Office of Public Health/Region 9 but may also be assigned to work in other parish health units within the region.
- This is a fast-paced and multi-functional position that performs administrative support and clerical functions associated with the delivery of personal health services including but not limited to Reproductive Health, Immunizations, Tuberculosis (TB), Women, Infant and Children Supplemental Food Program (WIC), Children’s Special Health Services (CSHS), Genetics and Vital Records.
- Responsible for eligibility screening and insurance verification, fee collection, as well as learning, using and maintaining knowledge of all electronic health record systems. Perform administrative support duties such as but not limited to working the front desk, answering/addressing telephone and front desk inquires, scheduling appointments, making appointment reminder calls, and filing medical records.
- Respond to public health emergencies in a designated role at a specified site including but not limited to a Medical Needs Shelter or a Point of Dispensing site. Participation in emergency preparedness drills and activities are required.
Position-Specific Details:
Location:Office of Public Health / Region 9-BRCO / Tangipahoa Parish
Appointment Type: This position will be filled as a Job appointment (temporary appointment that may last up to 48 months)
Cost Center: 3262109009
Position Number(s): 68012
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Shambrielle Pooler
Shambrielle.Pooler@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $2,387 - $4,089