What are the responsibilities and job description for the Administrative Coordinator 1, 2 or 3 (Medical Records) position at LDH- Northwest Louisiana Human Services District?
Salary
$1,820.00 - $3,120.00 Monthly
Location
Shreveport, LA
Job Type
Classified
Job Number
227114 NLHSD AC1-3 MRSH 100726
Department
LDH- Northwest Louisiana Human Services District
Opening Date
10/08/2026
Closing Date
10/18/2026 11:59 PM Central
About this Job
NLHSD.ORG
The Northwest Louisiana Human Services District's mission is to increase public awareness of and to provide access for individuals with behavioral health and developmental disabilities to integrated community-based services while promoting wellness, recovery, and independence through education and the choice of a broad range of programmatic and community resources.
Our vision is that the Northwest Louisiana Human Services District exists so that individuals with mental health, addictive disorders, and developmental disabilities residing in the parishes of Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine, and Webster are empowered, and self-determination is valued such that individuals live a satisfying, hopeful, and contributing life.
We are seeking an Administrative Coordinator 1, 2, or 3 to serve as the main medical records custodian for the Shreveport Behavioral Health Clinic. This position requires in-depth knowledge of LDH policies and procedures for record retention as well as HIPAA regulations and guidelines. Provides a wide range of clerical duties that require independent judgment and knowledge of District and Behavioral Health policies, procedures, rules, and regulations. Assists Administrative Supervisor as needed. Serves as backup to the front desk receptionist and scheduling specialist as needed.
An ideal candidate will possess the following Competencies:
Selected Core Competencies:
- Accepting Direction: The ability to be open and willing to follow guidance or instructions.
- Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
- Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
- Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Minimum Qualifications
No experience or training is required.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
- Serves as the main medical records custodian for the clinic.
- Provides a wide range of clerical duties that requires independent judgment.
- Organize and manage clients health information ensuring quality, accuracy, and accessibility the Electronic Health Record.
- Maintains the active and inactive clinical records, including filing and retrieving client files, lab reports, progress notes ad other relevant documentation.
- Prepares records subpoenaed for court.
- Process requests for medical records ensuring HIPAA compliant.
- Receives requests from and issues supplies to clinic staff.
- Maintains an inventory of supplies for clinical staff.
- Serves as back-up for the front desk receptionist and scheduling specialist.
- Processes routine paperwork and/or enters data into a department log or database in the servicing of a client.
- Prepares, indexes, and scans documents into imaging system; may ensure quality of scanned images.
- Prepares requisitions for the purchase of supplies; may involve entering information into an automated system.
- Receives, stores, and distributes supplies; maintains inventory of such.
Position-Specific Details:
Appointment Type: Probational, Promotional
Career Progression: This position participates in a career progression group and will be filled as an Administrative Coordinator 1, 2, or 3.
Work Schedule: Work hours are 8:00am - 4:30pm, Monday -Friday.
Location: This position will be with the NW LA Human Services District - Shreveport Behavioral Health Clinic located at 1310 N Hearne Ave, Shreveport, LA.
Compensation:
The minimum and maximum pay levels for the position is listed below:
- Pay Ranges -
Administrative Coordinator 1 - $10.50/hour - $18.00/hour
Administrative Coordinator 2 - $12.03/hour - $20.61/hour
Administrative Coordinator 3 - $13.77/hour - $23.59/hour
not the maximum amount we are allowed to pay a new hire.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
NW LA Human Services District
Human Resources
1310 N Hearne Ave
Shreveport, LA 71107
318-676-5111
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
This agency participates in the E-Verify system for verification of citizenship and employment authorization.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $2 - $12