What are the responsibilities and job description for the Economic Stability Supervisor position at LDH-Medical Vendor Administration?
About this Job
Learn more about Louisiana Department of Health
Step into a leadership role where your impact extends across teams, programs, and communities. As a supervisor of Social Services Analysts, you’ll guide and develop staff, ensure program excellence, and play a key role in upholding the integrity of Economic Stability services. This position offers the opportunity to lead meaningful work—resolving complex client concerns, strengthening partnerships across agencies, and driving quality through data and performance oversight. If you thrive in a fast-paced environment, excel at managing priorities, and are passionate about coaching others while navigating policy and compliance, this is your chance to make a lasting difference while growing your leadership career.
An ideal candidate should possess the following preferred competencies:
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.
Building Trust: The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Developing Performance: Builds the future potential of others by supporting long-term growth, skill development, and career progression.
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Managing Conflict: The ability to recognize, address, and resolve disagreements constructively while preserving relationships and promoting mutual understanding.
Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.
Minimum Qualifications
Six years of economic stability social services experience; OR
Six years of full-time work experience in any field plus three years of economic stability social services experience; OR
A bachelor's degree plus three years of economic stability social services experience; OR
An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
Job Duties and Other Information
Job Duties:
- Supervises Social Services Analysts by assigning, reviewing, and evaluating work, providing training and guidance across assigned units or multiple parishes
- Maintains program integrity by staying current on all aspects of Economic Stability programs and ensuring adherence to established standards
- Leads conciliation processes by investigating complaints, interviewing involved parties, and resolving disputes related to program participation
- Prepares and analyzes reports by reviewing records for quality assurance and compiling data and statistical information to support program operations
- Develops staff through onboarding, ongoing training, and conferences designed to enhance skills, efficiency, and professional growth
- Interprets and applies federal, state, and local laws, regulations, and policies to ensure compliance and provide accurate guidance to staff and stakeholders
- Builds and maintains collaborative relationships with local, state, and federal partners while promoting professionalism, managing conflict effectively, and ensuring timely completion of work objectives
Position-Specific Details:
Location: Medical Vendor Administration / ES Monroe Region 8-FSA 2 (ES TRI-REGION 3) / Lincoln Parish
Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.
Economic Stability Supervisor - $24.35 hr / $1,948.00 bi-weeklyHow To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $2 - $24