Medical Front Desk Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Medical Front Desk Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. Your energetic approach and strong organizational skills will ensure smooth clinic operations, accurate documentation, and efficient communication between patients and medical staff. This position offers an exciting opportunity to contribute to a compassionate healthcare environment while utilizing your expertise in medical administrative support and health information management.

Duties

• Greet patients and visitors warmly, ensuring a positive first impression and smooth check-in process
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification using systems such as eClinicalWorks
• Schedule patient appointments efficiently using electronic health record (EHR) systems such as eClinicalWorks
• Collect co-pays, process payments, and manage medical collections with accuracy and professionalism
• Maintain and update patient records in compliance with HIPAA regulations, ensuring confidentiality at all times
• Review documentation for accuracy, including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and medical coding details
• Manage multi-line phone systems with excellent phone etiquette to handle inquiries, appointment scheduling, and follow-up calls
• Assist with intake procedures, including data entry and verifying patient information using Microsoft Office tools and other office management software
• Support medical billing processes by reviewing documentation, coding claims correctly, and coordinating with insurance providers such as Medicare or private payers
• Organize filing systems for medical records, ensuring quick retrieval of patient information when needed
• Collaborate with clinical staff to facilitate care plans and ensure seamless clinic operations

Requirements

• Proven experience as a Medical Receptionist or in a similar medical office administrative role with clinic experience required
• Strong knowledge of EMR (Electronic Medical Records) systems such as Epic, Meditech, preferably eClinicalWorks,
• Familiarity with medical billing, coding (ICD-10/ICD-9/CPT), insurance verification, and health information management standards including HIPAA compliance
• Excellent computer skills including proficiency in Microsoft Office
• Exceptional customer service skills with professional phone etiquette and the ability to handle multi-line phone systems confidently
• Ability to review medical documentation accurately and support documentation review processes
• Strong organizational skills with attention to detail in filing, data entry, and record keeping
• Prior experience working in a healthcare setting such as clinics or hospitals is preferred

Join us to be part of a dedicated healthcare team that values energetic service delivery and meticulous administrative support. Your contribution will help create a welcoming environment where patients feel cared for from the moment they walk through the door!

Pay: $17.00 - $19.00 per hour

Benefits:

• Health insurance
• Paid sick time
• Paid time off

Work Location: In person

Salary : $17 - $19