Medical front desk receptionist

Overview
We are seeking a professional and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach and strong organizational skills will help ensure smooth clinic operations, accurate documentation, and a welcoming environment for all patients. You will also be a supporting team member for the medical assistants as well. If you thrive in fast-paced settings and are passionate about healthcare support, this opportunity is perfect for you!

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression and providing excellent patient service.
• Schedule appointments efficiently using medical scheduling software (eCW)
• Verify insurance coverage and perform insurance verification to facilitate smooth billing processes.
• Collect and posting payments with accuracy and professionalism.
• Manage patient check-in/check-out procedures, including updating demographic information in EMR (eCW).
• Maintain accurate and organized medical records, ensuring compliance with HIPAA regulations and health information management standards.
• Handle multi-line phone systems with professional phone etiquette, directing calls appropriately and taking detailed messages when necessary.
• Assist with medical office management tasks such as filing, data entry, and maintaining office supplies.
• Support clinical staff by coordinating patient intake processes and preparing necessary documentation for appointments.
• Ensure compliance with HIPAA guidelines during all patient interactions and documentation review processes.
• Perform clerical duties such as typing reports, managing filing systems, and supporting front desk operations to keep the clinic running smoothly.

Requirements

• Proven experience as a Medical Receptionist or in a similar medical office administrative support role is highly preferred.
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, eClinicalWorks, Dentrix, or Eaglesoft.
• Familiarity with medical billing procedures including medical collection practices and insurance verification processes.
• Understanding of medical terminology, ICD coding (ICD-10), CPT coding, Medicare guidelines, and HIPAA compliance standards.
• Excellent customer service skills with the ability to handle sensitive information discreetly and professionally.
• Proficiency in Microsoft Office Suite (Word, Excel) along with basic typing skills (10 key typing preferred).
• Strong organizational skills with attention to detail for documentation review and data entry accuracy.
• Ability to manage multiple priorities in a fast-paced environment while maintaining a positive attitude.

Pay: From $18.00 per hour

Expected hours: 36 per week

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $18