What are the responsibilities and job description for the Front Desk Receptionist position at Decatur Medical Lodge?
As a Receptionist, you will serve as the first point of contact for our organization, providing exceptional customer service and administrative support. Reporting to the Admissions Director, your core responsibilities will include managing phone calls, scheduling Dr. appointments and maintaining an organized front desk environment. Your proficiency in computer skills and office management will be essential in handling daily clerical tasks.
You will be responsible for greeting all individuals in a pleasant manner and responding to their business needs while monitoring all visitors who enter the facility for security purposes. Conduct normal telephone protocol by answering all incoming calls and responding appropriately to their requests or questions and taking a message when needed. Processes all outgoing mail and maintains the front office area which includes all business equipment used on a daily basis. Exceptional ability to communicate with a diverse audience. Other duties as assigned.
Qualifications
- Proficient in computer skills and Microsoft Office Suite
- Strong customer service and clerical experience
- Excellent phone etiquette and organizational skills
- Familiarity with multi-line phone systems and front desk operations
- Ability to manage calendars and perform data entry tasks
- Previous experience as a receptionist is a plus
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $13 - $17