What are the responsibilities and job description for the Solution Architect position at Lazorpoint?
Company Overview
At Lazorpoint, we are not just a technology partner or your everyday MSP, we are catalysts for transformation, empowering forward-thinking decision makers, that businesses leverage as a competitive advantage to unlock remarkable growth, elevate security, and pioneer innovation. Our mission is to architect visionary IT strategies and solutions that propel our clients to the forefront of their industries, ensuring they thrive amid the constant evolution of the changing world.
As the go-to advisors for sales and serviced obsessed middle market businesses, we lead complex integrations, architect resilient systems, and deliver real business outcomes. We enable our clients to focus on delivering exceptional customer experiences while we engineer their path to success. If you’re a passionate and inventive Solution Architect, this is your opportunity to play a pivotal role in shaping the future of enterprise technology at Lazorpoint.
Why Join Lazorpoint?
Drive Innovation: Spearhead the design and implementation of transformative technology solutions for dynamic, high-growth businesses, directly impacting their trajectory and market leadership.
Lead with Influence: Thrive in a collaborative, entrepreneurial environment where your technical vision and leadership guide both clients and cross-functional teams toward breakthrough outcomes.
Grow Without Limits: Benefit from competitive compensation, comprehensive benefits, and continuous professional growth as you push the boundaries of what’s possible in IT strategy and solution architecture.
Role Summary
At Lazorpoint, we are looking for an experienced Solution Architect with deep MSP experience to support pre-sales engineering, design scalable managed solutions, and drive growth.
The Solution Architect will play a critical role in driving revenue growth by leading Pre-Sales Engineering efforts across our Sales and Account Management Teams. This individual will partner closely with our clients to design tailored technology solutions that solve business challenges, align with strategic objectives, and showcase Lazorpoint’s value proposition.
This role requires a blend of technical expertise, business acumen, and exceptional communication skills to translate complex technical concepts into clear, compelling solutions for decision-makers.
Key Responsibilities
Pre-Sales Leadership:
- Collaborate with Account Executives to understand client needs and craft solution strategies that align with business objectives.
- Lead technical discovery sessions with prospects and clients to assess requirements, constraints, and desired outcomes.
Solution Design & Architecture:
- Develop and deliver robust solution architectures, proposals, and clear technical diagrams for infrastructure, cloud, security, and managed services offerings.
- Ensure proposed solutions are scalable, secure, and cost-effective while meeting client requirements.
Technical Expertise & Enablement
- Stay current on emerging technologies, industry trends, and Lazorpoint’s service portfolio.
- Serve as a trusted advisor to clients and internal teams, providing technical guidance during the sales cycle.
Proposal Development
- Create detailed Statements of Work (SOWs), pricing estimates, and supporting documentation for proposals.
- Present solutions to clients in a clear, persuasive manner that demonstrates ROI and strategic impact.
Collaboration & Strategy
- Partner with internal teams (project engineering, support, sales, leadership) to ensure seamless delivery of the pre-sales engineering function
- Stay current on emerging technologies and trends
- Align technical strategies with broader company objectives
Collaboration & Handoff
- Work closely with delivery teams to ensure smooth transition from pre-sales to implementation.
- Drive technical execution during early project phases by proactively identifying risks, validating designs, and enforcing quality standards. Ensure solutions are secure, scalable, and built right the first time.
Qualifications
Experience
- 5 years in IT solution architecture, systems engineering, or pre-sales roles within a mature MSP or other, relevant technology consulting environment.
- Experience working in MSP or MSSP (required)
- Experience delivering infrastructure projects
- Experience working with sales and engineering teams
Technical Skills
- Strong knowledge of core infrastructure, networking, cloud platforms (Azure), cybersecurity, and managed services.
- Cloud Platforms: Microsoft Azure or Amazon Web Services
- Networking: Cisco and Meraki routing/switching, SD-WAN
- Cybersecurity: Firewalls (Meraki, Watchguard), endpoint protection, MFA,
- Infrastructure: VMware and Hyper-V virtualization, storage solutions (SAN/NAS), Windows Server
- Modern Workplace: Microsoft 365, Teams, Intune (Microsoft Endpoint Manager)
- Scripting/Automation: PowerShell, basic DevOps concepts
Business Acumen:
- Ability to align technology solutions with business goals and articulate value to executive stakeholders.
- Ability to serve as vCIO and vCTO for top clients
Communication:
- Exceptional presentation and interpersonal skills; comfortable engaging with C-level executives.
- Ability to break down complex concepts into simple terms for consumption by non-technical clients
- Ability to use AI but not rely on it to communicate with clients and internal team members
Education / Training (Preferred)
- Bachelor's degree in relevant field or equivalent experience
- Microsoft Azure Solutions Architect
- Cisco CCNP
- CompTIA Security , or similar.
Job Type: Full-time
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person (Cleveland, OH)