What are the responsibilities and job description for the Lot Porter position at LAZ Parking?
Hiring Parking Attendants in Downtown Cleveland!
A LAZ Parking Attendant plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart. A warm welcome, smiling face, and professional demeanor are of the utmost importance.
Responsibilities
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
- Position Details:**
- Pay Rate: $16/hr
- Schedule: Full time
- Driver's License for 2 years required!
A LAZ Parking Attendant plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart. A warm welcome, smiling face, and professional demeanor are of the utmost importance.
Responsibilities
- Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base
- Ensure garages and surface lots are maintained and cleaned on a daily basis.
- Responsible for general maintenance of the garage and surface lots – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, painting etc.
- Monitor the parking lot, secure the premises, and ensure customers can enter and exit safely, securely, and efficiently.
- Complete all required paperwork and reports accurately and efficiently to account for any and all collected parking revenues.
- Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
- Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
- Accept monthly and debit payments and process credit cards.
- Be in correct LAZ Parking uniform, on time, and ready to work when scheduled.
- Work with and without supervision and follow directions of supervisors when requests are made.
- Inform all people loitering to move off property or call non-emergency number for police support.
- Make sure the location is safe and take care of any potential hazardous conditions
- Other related duties as assigned.
- Experience working in a customer service environment is required.
- Experience with general facility maintenance preferred.
- Parking industry experience is preferred but not required.
- Strong customer service skills and abilities.
- Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
- Ability to work independently and multi-task.
- Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
- Ability to interpret policies, procedures, and standard business practices.
- Demonstrate a sense of urgency and timeliness.
- Willingness to be flexible, work multiple facility locations.
- Ability to handle challenging and at times, emotionally charged situations.
- Ability to speak, read, and comprehend the English language.
- Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
- Ability to lift, push and pull at least 25 pounds.
- Ability to stand, walk and run for extended periods of time (95-100% of shift) - no sitting is allowed.
- Ability bend, stoop, squat and lift frequently throughout a shift.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
Salary : $16