Event Parking Supervisor - Centennial, CO

Spirit of the Position:

The Event Parking Supervisor is responsible for supporting the day-to-day event parking operation for Summit FC events. This position helps oversee Event Parking Ambassadors, assists with guest flow, supports customer service needs, and ensures the parking areas are operating safely and efficiently.

The Event Parking Supervisor will help lead the ambassador team, answer questions, resolve guest concerns, communicate with management, and make sure team members are properly positioned throughout the parking lots. This role requires strong communication, leadership, reliability, and the ability to stay calm and professional in a fast-paced event environment.

Why LAZ?

Competitive Pay/Wages: $23.69/hour; non-tipped Location: Centennial, Colorado

Schedule: Part-time, event-based schedule. Must be available for Summit FC scheduled event dates.

Principal Job Duties:

• Supervise Event Parking Ambassadors during Summit FC events.
• Support the manager with daily event operations and team coordination.
• Meet and greet each customer with courtesy and excellent customer service.
• Assist guests entering and exiting Summit FC parking areas.
• Ensure ambassadors are properly positioned throughout assigned parking areas.
• Help direct guests to QR codes for parking payment.
• Assist guests with basic mobile payment or technology-related questions when needed.
• Monitor guest flow and help resolve traffic or parking concerns.
• Communicate with management, ambassadors, and traffic directors throughout the shift.
• Answer customer service questions courteously, professionally, and effectively.
• Escalate guest issues or operational concerns to management when needed.
• Ensure team members are providing a positive and professional guest experience.
• Assist with breaks, shift coverage, and general team support.
• Demonstrate a sense of urgency and timeliness.
• Maintain awareness of the surrounding parking areas and event flow.
• Field additional duties if they are assigned.

Requirements:

• Ability to read, write, and speak English.
• Previous supervisory, lead, parking, event, or customer service experience preferred.
• Strong leadership and communication skills.
• Ability to work flexible hours, including evenings, weekends, and holidays based on event schedule.
• Ability to work all required Summit FC event dates.
• Comfortable assisting guests with QR codes, mobile payment, or basic technology-related questions.
• Ability to stand and walk for extended periods of time.
• Ability to bend at the knees or squat frequently throughout a shift.
• Willingness to work outdoors in inclement weather, including rain, heat, wind, or cold temperatures.
  • Must be reliable, punctual, and able to lead by example.
  • Ability to physically push/pull/lift to 50lbs
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Benefits:
• Team Atmosphere
• Growth Opportunities
• Pay Activ – On-demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training: No experience? We have you covered!
• Free company uniform
• The following programs are available to help support you, free of charge.
  • Health Coaching & Resources One-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
  • Employee Assistance Program (EAP) you and eligible household members have 24/7 access to confidential counseling.
  • Smoking Cessation Program
  Additional Full-Time Benefits:
  • 401k
  • Medical, Dental, Vision
  • Paid time off
  • Short Term & Long-Term Disability
  • • After six months of employment, working at least 25 hours, on average, per week - part-time employees are eligible for full-time benefits.
• FLSA Status: Non-Exempt; non-tipped
• LAZ Parking is an equal-opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.This Employer participates in E-Verify.