What are the responsibilities and job description for the Assistant Events Manager - Austin, TX position at LAZ Parking?
The Spirit Of The Position
The Assistant Event Manager is responsible for overseeing parking operations and staff during events. Additionally, they will interface with and provide excellent customer service to all customers and employees. The Event Assistant Manager reports to the Event Manager.
Principal Job Duties
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
The Assistant Event Manager is responsible for overseeing parking operations and staff during events. Additionally, they will interface with and provide excellent customer service to all customers and employees. The Event Assistant Manager reports to the Event Manager.
Principal Job Duties
- Supervise campus parking facilities and event staff (cashiers, parkers) during events.
- Understand all relevant standard operating procedures (SOPs) for event supervisors, cashiers, and parkers.
- Lead, train, support, and communicate with front-line event staff.
- Ensure that event staff under your supervision understand all SOPs pertaining to their duties and provide refresher training as necessary.
- Direct traffic within parking facilities.
- Communicate with event management and traffic control during the event, as well as before and after the event if necessary.
- Drop, move, and pick up parking equipment (cones, barricades, signs, etc.), as required.
- Handle and safeguard cash before, during, and after select events, as required.
- Work independently, and, at times, unsupervised.
- Provide excellent customer service to clients, customers, and employees.
- Additional duties as assigned.
- High school diploma or GED required.
- Must have a valid driver’s license.
- Parking industry experience is preferred but not required.
- Previous experience with cash handling.
- Previous experience in customer relations.
- Excellent team-building and interpersonal skills.
- Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
- Ability to communicate professionally and effectively with diverse cultures.
- Thrive in fast-paced, multi-faceted work environment.
- Must be able to work unsupervised.
- Ability to speak, read, and comprehend the English language.
- Demonstrates a sense of urgency and timeliness.
- Demonstrate the ability to seek improvement and contribute to value-added services/developments.
- Ability to lift, push and pull at least 50 pounds
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
Salary : $50,000 - $55,000