Personal Lines Insurance Agent

Job Title: Personal Lines Insurance Agent / Customer Service Representative (CSR)
Location: Lewisburg, PA 17837
Job Type: Full-Time

At Lawton Insurance Agency, we do more than just write policies—we build lasting relationships. As a locally owned and operated independent agency, we specialize in personal lines coverage with a strong partnership with Erie Insurance. Our friendly, community-focused team delivers personalized protection and top-tier service to every client.

We’re growing—and looking for a licensed, upbeat, and client-focused Personal Lines Insurance Agent / Customer Service Representative (CSR) to join us!

What You’ll Do:

If you enjoy helping people and thrive in a fast-paced, collaborative environment, this could be your perfect fit! You’ll be the go-to person for personal insurance needs, guiding clients through options, making policy updates, and delivering outstanding customer experience every step of the way.

Your day-to-day will include:

· Delivering warm, prompt service by phone, email, and in-person

· Quoting, binding, and servicing personal lines policies (home, auto, renters, umbrella, etc.)

· Managing policy changes, endorsements, cancellations, and renewals

· Assisting with billing questions and claims support

· Educating clients on coverage options and recommending what fits best

· Following up on leads and identifying cross-sell opportunities

· Maintaining accurate records and documentation

· Ensuring compliance with regulations and agency standards

· Collaborating with team members to crush goals and support clients

What We’re Looking For:

• Licensed in Property & Casualty Insurance (preferred)
• Experience in personal lines or a customer service role (1 years preferred)
• Strong communication and active listening skills
• Organized, dependable, and detail-oriented
• A natural at building rapport and trust with others
• Tech-savvy with Microsoft Office and comfortable learning new systems
• Thrives in a team environment and keeps a positive attitude

Why You'll Love Working Here:

· Supportive, down-to-earth team – We’re like family!

· Ongoing training & licensing assistance – We invest in your success

· Room to grow – We want to help you build your career

· Your voice matters – We encourage input and fresh ideas

· Recognition for a job well done – Your hard work won’t go unnoticed

Ready to Join Us?

We’d love to hear from you! Please send us your resume!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person