What are the responsibilities and job description for the Rental and League Assistant position at Lawrence County YMCA?
Job Summary
Join our dynamic team as a Rental and League Assistant, where your enthusiasm and organizational skills will help create memorable experiences for our community! In this vibrant role, you will be the friendly face guiding guests through rental processes, managing league activities, and ensuring safety protocols are followed. Your energy will contribute to a lively, welcoming environment that encourages participation and fun for all ages. This paid position offers an exciting opportunity to develop your customer service, event management, and conflict resolution skills while working in an engaging outdoor or indoor setting.
Duties
- Assist customers with rental inquiries, processing transactions efficiently using POS systems and cash handling procedures
- Coordinate league schedules, register participants, and manage event logistics to ensure smooth operations
- Provide exceptional guest services by answering questions, offering directions, and resolving issues promptly
- Enforce safety protocols during events and daily operations, including manual handling and heavy lifting when setting up equipment or facilities
- Support event setup and breakdown, including outdoor work tasks such as equipment transportation and venue preparation
- Manage conflict situations with professionalism, employing conflict management techniques to maintain a positive environment
- Deliver first aid or CPR when necessary, ensuring safety remains a top priority during all activities
Skills
- Proven experience in events management or hospitality environments, with a strong focus on customer service excellence
- Ability to handle conflict effectively and maintain composure in high-pressure situations
- Knowledge of safety protocols including first aid, CPR certification preferred
- Experience working with children or in youth sports leagues is highly desirable
- Skilled in retail sales techniques, cash handling, and processing transactions accurately using POS systems
- Comfortable performing manual handling tasks and heavy lifting safely during setup or cleanup activities
- Excellent communication skills for public speaking, guest interactions, and team collaboration
- Familiarity with outdoor work environments and venue experience enhances your ability to adapt quickly
Join us to be part of a lively team dedicated to creating fun-filled experiences while ensuring safety and excellent service. Your proactive attitude will help foster a positive atmosphere where community members can enjoy their activities to the fullest!
Pay: $10.00 - $11.00 per hour
Expected hours: 15.0 per week
Work Location: In person
Benefits:
Gym Membership, Employee Discounts, Job TrainingSalary : $10 - $11