What are the responsibilities and job description for the Clinic Service Associate position at Lawndale Medical Clinic?
Job Summary
Lawndale Medical Clinic is seeking a dependable, organized, and patient-focused Clinic Service Associate to support daily clinic operations and help provide a welcoming experience for patients. This role assists with patient services, front-desk activities, appointment coordination, administrative tasks, clinic supply organization, and maintaining a clean and professional environment.
Responsibilities
- Welcome patients and visitors and provide friendly, professional assistance.
- Help patients with check-in, check-out, and general clinic inquiries.
- Assist with appointment scheduling and communicate appointment information as assigned.
- Direct patients to appropriate waiting areas and clinic departments.
- Support front-desk staff with routine administrative and clerical duties.
- Organize patient forms, documents, and other clinic materials.
- Help prepare examination rooms and arrange supplies as directed.
- Maintain clean, organized, and presentable reception areas and waiting rooms.
- Monitor clinic supplies and notify supervisors when items need replenishment.
- Assist medical and administrative staff with routine non-clinical tasks.
- Handle patient information responsibly and follow confidentiality procedures.
- Follow clinic policies, hygiene standards, and workplace safety guidelines.
- Communicate patient requests and non-clinical concerns to the appropriate staff.
- Help maintain organized paperwork and records according to established procedures.
- Report equipment issues, maintenance needs, and safety concerns promptly.
- Provide respectful and courteous service to patients from diverse backgrounds.
- Complete assigned duties within the scope of training and authorization.
- Assist with opening, closing, and general clinic support activities as needed.
- Perform other related duties as assigned by clinic management.
Qualifications
- Previous experience in a medical clinic, healthcare office, reception, administration, or customer service is preferred but not required.
- Strong communication and interpersonal skills.
- Friendly, patient, and professional attitude.
- Good organizational skills and attention to detail.
- Ability to follow instructions, clinic procedures, and confidentiality requirements.
- Basic computer skills and willingness to learn clinic software.
- Ability to work effectively with patients, medical staff, and administrative teams.
- Dependable, punctual, and responsible work habits.
- Ability to remain calm and courteous in a busy healthcare environment.
- Willingness to learn clinic workflows and patient service procedures.
Benefits
- Full-Time / Part-Time opportunities.
- Competitive compensation.
- On-the-job training and practical clinic experience.
- Supportive and collaborative work environment.
- Opportunities to develop patient service and healthcare administration skills.
- Opportunities for professional growth and advancement.
- Hands-on experience in clinic operations.
About Lawndale Medical Clinic
The Clinic Service Associate role focuses on patient assistance, administrative support, clinic organization, confidentiality, and teamwork to help maintain efficient daily operations.
Pay: $16.00 - $20.00 per hour
Expected hours: 37.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Work Location: In person
Salary : $16 - $20