Clinic Service Associate

Job Summary

Clinica Hispana Rubymed Magnolia Park is seeking a dependable, organized, and patient-focused Clinic Service Associate to support daily clinic operations and help create a welcoming experience for patients. This role assists with patient reception, appointment scheduling, administrative tasks, record organization, and communication between patients and clinic staff. The ideal candidate is professional, detail-oriented, and committed to providing courteous service in a healthcare environment.

Responsibilities

• Welcome patients and visitors and provide friendly, professional assistance.
• Assist with patient check-in and check-out procedures.
• Help schedule appointments and update appointment information.
• Verify and update patient registration and contact details.
• Answer incoming phone calls and direct inquiries to the appropriate staff members.
• Provide general information about clinic procedures and appointment arrangements.
• Organize patient forms, files, and routine administrative documents.
• Support front-desk operations and daily clinic coordination.
• Communicate with clinic staff to help maintain an organized patient flow.
• Assist with preparing paperwork and organizing materials for daily operations.
• Handle patient information responsibly and follow confidentiality policies.
• Maintain clean, organized, and presentable reception and work areas.
• Monitor office supplies and report restocking needs to supervisors.
• Follow clinic policies, workplace safety procedures, and applicable hygiene guidelines.
• Communicate patient requests and administrative concerns to the appropriate team members.
• Assist with general clinic support duties as assigned.
• Perform other administrative and patient service tasks as needed.

Qualifications

• Previous experience in a medical clinic, healthcare office, reception, administration, or customer service is preferred but not required.
• Strong communication and interpersonal skills.
• Friendly, professional, and patient-focused attitude.
• Spanish-English bilingual communication skills are helpful for assisting a diverse patient population.
• Good organizational skills and attention to detail.
• Basic computer skills and willingness to learn clinic scheduling systems.
• Ability to follow instructions and established procedures.
• Commitment to patient privacy and confidential information handling.
• Ability to work effectively with patients, healthcare professionals, and coworkers.
• Reliable attendance, punctuality, and responsible work habits.
• Ability to remain calm and courteous in a busy clinic environment.
• Willingness to learn clinic procedures and support daily operations.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job training and practical clinic service experience.
• Supportive and team-oriented work environment.
• Opportunities to develop administrative and patient service skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in clinic operations.

About Clinica Hispana Rubymed Magnolia Park

Clinica Hispana Rubymed Magnolia Park is the organization named for this clinic service position. The Clinic Service Associate role focuses on patient assistance, administrative coordination, appointment support, record organization, and helping maintain efficient daily clinic operations.

Pay: $16.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person

Salary : $16 - $20