What are the responsibilities and job description for the Office Administrator position at LAWN CARE SERVICE?
As a Office Administrator and Customer Support Expert you are a self-starter with outstanding organizational skills who has experience with office management and the Microsoft suite of products. You will be primarily responsible for the general operation of our office with duties including greeting visitors, answering incoming phone calls, working in our CRM enterprise software to schedule customers, invoicing through QB Online, commencing the initial sales process with our proven sales training, purchasing office supplies and taking proper inventory, and Marketing & social media initiatives.
RESPONSIBILITIES
- Overseeing general office operation
- Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers
- Provide administrative support in lead generation, customer loyalty, accounting, daily office procedures, etc.
- Answer all incoming sales, service, and vendor phone calls
- Coordinate the installation and service department
- Maintain databases such as Contact Management System, Access, etc.
- Manage customer mailings, incoming mail, and email
- Manage calendar of events
- Update and manage various reports and programs (sales, phone, loyalty, etc.)
- Order inventory and supplies
- Have a high level of social media experience
REQUIREMENTS
· 2 of experience in office administration
· Outstanding organizational skills manage multiple priorities in a timely fashion
· Experience managing social media accounts including your own
· Excellent interpersonal and communication skills
· Proficiency in Microsoft Word, Excel, and PowerPoint
· Problem solver and systematic in approach
BENEFITS AND COMPENSATION
· Career advancement opportunities
· Competitive compensation and benefits
· A great work environment with a team atmosphere
Equal Opportunity Employer.
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 30 – 45 per week
Benefits:
- Flexible schedule
- Paid time off
Work Location: Hybrid remote in Ypsilanti, MI 48197
Salary : $18 - $25