What are the responsibilities and job description for the Operations Manager position at Lawn and Pest Solutions?
Come grow with the leading lawn care and pest control provider in Mississippi!
Do you want to be recognized and rewarded for your efforts? Do you enjoy helping the group succeed? Do you want to work with a tight-knit group that enjoys being around one another? How about a paid day off every year on your birthday? Sometimes it's the little things that make all of the difference. Lawn & Pest Solutions offers competitive pay and benefits along with a great work environment. Our employees are leaders in our industry, displaying the knowledge, integrity and teamwork it takes to be successful.
We have fun with our work, and enjoy helping our customers have the most beautiful lawns and landscapes and pest-free homes. Founded in 2002, we have grown across North Mississippi. Our growth year after year is largely based on the strong referrals from our clients.
The Operations Manager is responsible for the overall success and management of our team. We provide lawn weed control and fertilizer applications along with pest, mosquito and termite control to residential, commercial and municipal customers.
The primary duties will be to lead our management group in caring for and motivating our staff to provide a high level of service to our customers, maximize customer retention, maintain our current pace of operations, serve as coach, trainer, and mentor, and manage operation budgets and equipment purchases.
Responsibilities:
- Assume full operational responsibility for profit and loss related activities
- Maintain our team culture and high standard for customer satisfaction
- Ensure our services are completed successfully, on time and to the satisfaction of customers
- Supervise recruiting, selection and training of new employees
- Monitor and optimize operations to achieve our monthly and annual sales and production goals
- Financial and operations analysis to spot trends or potential problem areas and taking action based on findings
- Coordinate with Sales and Customer Service Manager to develop new sales programs and maintain existing programs to meet and exceed sales goals
- Monitor and maintain job satisfaction among your direct reports by completing periodic performance evaluations in a timely manner
- Assist Controller with business forecasts, budgets and plans to sustain our growth
Requirements:
- Bachelor's Degree
- 5-10 years management experience, in lawn care or pest control industries
- An independent self-starter attitude with ability to multi-task
- A proven background in operations management or account management with a customer service focus
- Effective communication with employees and customers
- Excellent analytical skills, financial acumen and attention to detail
- Computer proficiency, including CRM and sales management software along with Microsoft Office
A highly qualified individual will also have the required educational background or years of experience to become licensed in the states of Mississippi and Tennessee in pest, termite and weed control.
Base salary with quarterly bonus and commission opportunities
Company vehicle and computer provided.
Blue Cross Blue Shield Health Insurance
Dental & Vision Insurance provided
Supplemental insurance available
Retirement plan with company match
This is a Drug-Free Workplace offering Equal Employment Opportunities
Applications are received and employees are hired without regard to race, color, sex, religion, age, genetic information, national origin, disability, veteran's status, citizenship status, or any other protected classes under state, local, or federal regulations. The receipt of this application does not mean that job openings exist and does not obligate us in any way.
We appreciate your interest in our organization.
Salary : $90,000 - $125,000