Employee Benefits CSS - Medicare & Individual

• Support our Account Executive’s (NYSOH and Medicare) clientele with scheduling appointments, data entry into multiple systems and CRM’s, answering first-level Medicare questions. This position requires heavy phone and email usage. 
• Support and maintain compliance with all applicable CMS/Medicare regulations and guidelines.
• Assist with preparation of detailed plan comparisons, mailings and coordination of client presentations for Account Executives and Medicare Consultants.
• Follow up on requests for information and attend Medicare seminars as applicable.
• Support all Lawley initiatives as requested, guided by company values, sales culture, business needs and scorecard.

Other functions of the job: 

• Expand and grow in your role when supporting miscellaneous duties as requested

Skills / traits that we value for this role:

• Customer service or account management experience for 3 years or more 
• Life Accident & Health License; or willingness to pursue in first 180 days 
• Computers skills are a must, including Word, Excel, Outlook & PowerPoint 
• Ability to work well independently and on a team 
• A problem solver, who has incredible attention to detail and organizational skills 
• Open to continuing education, college degree preferred 
• Proactive, positive attitude, even in a fast-paced environment 
• A passion to make customers and coworkers feel important and valued 
• Reliable Transportation  

A bit about Lawley! 

• We are not a call center environment
• We achieve success by building genuine relationships together, with our teams and clients 
• We are a family-owned insurance broker (70 years!)
• We are deeply committed to the communities we serve and love to get involved
• We work hard and play hard!!! 

 Why Lawley?   

• Competitive salary and referral bonuses!
• Outstanding Benefits (Medical, Dental, Vision)
• Additional voluntary benefits including critical illness, accident insurance, hospital indemnity, supplemental life insurance, legal and identity protection and pet wellness 
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1^st day!
• Company 401K contribution received starting Day 1 (for participants 21 years old) 
• Educational support, career development, and growth opportunities!
• Job Security (we’ve never had a lay-off, even during the pandemic)
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm
• Comfortable, family-oriented culture, with an emphasis on work life balance
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
• Fulfilling opportunities that align with your career path and our business needs

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $43,642.50 to $72,737.50.

Salary : $43,643 - $72,738