Copy of Technical Project Manager (Voice AI)

About the CompanyOur client is transforming how small businesses handle customer calls through an AI-powered voice system that works out of the box. Their platform answers calls 24/7, books appointments, and handles customer requests automatically, no coding or complex setup required. Founded by experienced entrepreneurs with deep expertise in AI and business operations, the company has built a solution that captures revenue businesses were leaving on the table, with over 1,000 customers already seeing results. As they scale across restaurants, dental practices, HVAC companies, cleaning services, and call centers, they're building a category-defining product in a massive, underserved market.The MissionOur client is on a mission to make enterprise-grade AI accessible to every small business owner, enabling them to capture every customer, reduce manual work, and unlock significant new revenue without complexity or friction. Their goal is straightforward: give every business the power to operate like a large enterprise, even if they're a solo operator or small team.The OpportunityAs a Technical Project Manager, you will play a pivotal role in expanding our client's marketplace presence and Voice AI services. You will manage complex cross-functional projects with engineering, sales, and marketing teams, prioritizing marketplace opportunities such as AWS Marketplace, Google Cloud Marketplace, and industry-specific platforms. The position provides the autonomy to drive business cases, manage vendor onboarding, oversee compliance, and push projects from ideation to launch while optimizing post-launch performance metrics.What You'll DoResearch and evaluate marketplace opportunities across platforms like AWS Marketplace, Google Cloud Marketplace, HubSpot, and vertical-specific platformsBuild business cases for marketplace prioritization based on market size, technical fit, and revenue potentialManage marketplace applications, including vendor onboarding documentation, compliance requirements, and partnership agreementsCreate and manage project timelines, dependencies, and milestones from application through launchCoordinate with engineering teams on technical integration requirements, API configurations, and testingWork with marketing on listing optimization, go-to-market materials, and launch campaignsFacilitate communication between stakeholders and resolve blockers quicklyDrive projects to on-time completion while maintaining quality standardsEstablish and track KPIs for marketplace performance post-launchDocument processes and create playbooks for repeatable marketplace expansionWhat You Bring4-6 years of experience in technical project management, product management, or a similar roleDemonstrated success in managing cross-functional projects within engineering, sales, and marketingStrong technical understanding of APIs, platform integrations, and technical documentationExperience with project management tools (Asana, Jira, Monday, etc.)Excellent written and verbal communication; comfortable drafting marketplace applications and both internal and external documentationAbility to multitask efficiently and create structure in ambiguous environments.Ability to work from 7:00 AM to 4:00 PM ETExperience with AI/ML products, voice technology, marketplace/channel sales, or compliance frameworks (SOC 2, HIPAA, GDPR) is a plusPMP certification, startup experience, or Russian language fluency are all considered a plusKey Attributes to SuccessCreative product instincts and problem-solving mindsetHigh autonomy and sense of ownership, comfortable making independent decisionsStrong partnership skills and commitment to customer successPassion for technology that changes how businesses operateWhy Join?Competitive base salary: Zone 1 (United States): $100,000-$135,000 USD per yearZone 2 (Europe): $50,000-$80,000 USD per yearZone 3 (LatAm): $35,000-$45,000 USD per yearRemote-first flexibility; work ET hours on your termsReal decision-making authority with supportive leadership, you're trusted to get things done your wayJoin the hypergrowth company leading the Voice AI revolution in Silicon ValleyHelp democratize AI technology for millions of small and mid-sized businesses worldwideExecute high-stakes implementations that directly shape company growth and client successInterviewing ProcessHR screeningLevel 1: 30-60-minute video interview with the hiring managerLevel 2: Take-home assignmentLevel 3: 40-60-minute interview with CTOReference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.Compensation Range: $35K - $135K

Salary : $35,000 - $135,000