What are the responsibilities and job description for the Dispatch & Transportation Admin Rock Star Wanted! position at Lautenbach Recycling?
Join Our Team as a Transportation Administrator / Backup Dispatcher
About the Role
Do you like being the person who keeps trucks moving? We’re looking for a sharp, organized logistics pro to be our Transportation Administrator and primary backup dispatcher. You’ll handle day-to-day dispatching and transportation admin work. When our main dispatcher is out, you’ll step into the dispatch seat and run the board. If you can stay calm when things get busy, enjoy solving problems as they come up, and like keeping drivers and customers happy, this one’s for you.
Hours
8 am – 4 pm, Monday – Friday, with occasional weekend driver communications
What You’ll Be Doing
Dispatching: your core focus
- ✅ Cover main dispatch during absences. On vacations, sick days and days off, you own the dispatch board: you assign drivers, sequence routes and keep the day on schedule.
- ✅ Dispatch daily and recurring work, including creating jobs, updating them, tracking container swaps and documenting job notes.
- ✅ Enter and dispatch the weekly bale routes (NWR side).
- ✅ Dispatch and create jobs for demo projects, and act as the point of contact and calendar coordinator.
- ✅ Stay in contact with drivers throughout the day to reroute, troubleshoot and keep things moving smoothly.
- ✅ Resolve driver and customer issues in real time so problems don’t snowball.
- ✅ Learn our dispatch software inside and out, along with yard operations.
Transportation Administration
- ✅ Deliver outstanding customer service: schedule pickups, answer questions and resolve transportation issues.
- ✅ Make ferry and other travel reservations for drivers.
- ✅ Own BP South route and shop communications.
- ✅ Coordinate dry load communication with Gypsum.
- ✅ Verify daily driver times in UKG.
- ✅ Create border paperwork as needed.
- ✅ Order, distribute and manage fuel cards.
- ✅ Set up and troubleshoot driver tablets and essential apps.
- ✅ Prepare Excel sheets and workbooks for demo jobs.
- ✅ Support billing, compliance and recordkeeping.
- ✅ Learn and support FMCSA/DOT compliance and transport regulations.
- ✅ Maintain ongoing communication with recurring service customers.
- ✅ Field occasional after-hours calls or tasks.
What We’re Looking For
- 1 years of experience in dispatching, transportation or logistics is a must (customer service experience is a plus)
- Ability to manage a full dispatch board: juggle drivers, routes and changing priorities without missing a beat
- Strong multitasking and clear, professional communication, often with the same drivers and customers many times a day
- Comfortable using (or quickly learning) dispatching software and Microsoft Office, especially Excel
- A friendly, solution-focused team player with a “let’s make it happen” mindset
- Familiarity with FMCSA/DOT regulations is a plus
Why Work with Us?
- ✅ 100% employer-paid Medical, Dental and Vision
- ✅ Employer-paid L&I coverage, so you keep more of your paycheck
- ✅ 401(k) with company match (after 1 year)
- ✅ Employee Assistance Program with free support services
- ✅ Paid Time Off and Holidays
- ✅ A tight-knit, family-oriented team that supports each other
If you’re looking for a stable, rewarding career where you keep things running every day, apply today and join the Lautenbach Recycling family. Let’s build something great together!