What are the responsibilities and job description for the Grocery Clerk position at Laurel Supply?
Position Summary
The Grocery Clerk at Laurel Supply supports both the sales floor and front-end operations, ensuring a seamless and elevated guest experience. This role is responsible for maintaining exceptional product presentation while also assisting cashiers and stepping into register operations as needed. Grocery Clerks are cross-trained to support front-end flow, minimize guest wait times, and uphold the service standards of a premium retail environment.
Key Responsibilities
Guest Experience & Front-End Support
- Greet guests warmly and provide a high level of service throughout the store
- Actively support front-end operations by assisting cashiers during peak periods
- Help manage lines, direct guests, and ensure an efficient and organized checkout experience
- Step in to operate the register when needed, ensuring accuracy and professionalism
- Assist with bagging, order organization, and guest carry-out when appropriate
Cash Handling & Register Operations (Cross-Trained)
- Accurately process transactions including cash, credit, and digital payments
- Maintain proper cash handling procedures and ensure drawer accuracy
- Follow all POS protocols and company policies when operating the register
- Resolve basic transaction or guest concerns with a calm, solution-oriented approach
- Escalate more complex issues to management as needed
Merchandising & Product Presentation
- Maintain fully stocked, clean, and visually appealing shelves and displays
- Ensure all products are properly faced, aligned, and labeled
- Execute merchandising standards that reflect Laurel Supply’s elevated brand
- Rotate products using FIFO and remove any damaged or expired items
Stocking & Inventory Support
- Receive, unpack, and stock deliveries with attention to quality and organization
- Maintain backstock areas in a clean and orderly manner
- Monitor inventory levels and communicate restocking needs proactively
Store Cleanliness & Organization
- Maintain a polished and organized store environment, including high-traffic front-end areas
- Ensure checkout stations, bagging areas, and surrounding spaces remain clean and stocked
- Support overall store upkeep, including spills, recovery, and general maintenance
Compliance & Food Safety
- Follow all food safety, sanitation, and handling procedures
- Adhere to company policies and local health and safety regulations
- Maintain a safe working environment and report any hazards immediately
Qualifications
- Previous retail, grocery, or cashier experience preferred
- Strong customer service skills with a hospitality-focused mindset
- Comfortable handling transactions and working with POS systems
- Detail-oriented with strong organizational skills
- Ability to multitask and shift between front-end and floor support seamlessly
- Reliable, punctual, and team-oriented
Physical Requirements
- Ability to stand for extended periods of time
- Ability to lift and carry up to 50 pounds
- Frequent bending, reaching, and movement between front-end and sales floor
- Ability to work in refrigerated areas as needed
Schedule & Availability
- Flexible availability including mornings, evenings, weekends, and holidays
- Ability to support high-volume periods and store needs as they arise
Join us today to be part of a lively team dedicated to delivering exceptional service while developing your skills in retail operations! We’re committed to fostering an inclusive workplace where every team member can thrive.
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21 - $24