Concierge

At Laurel Circle, we're not just a luxury senior living company; we're a community recognized as a Great Place to Work® and we take immense pride in that designation. Our philosophy, “People First, Always,” underscores everything we do. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day.

Why Choose Laurel Circle?

• A Culture of Growth and Teamwork: We foster an environment where your contributions are celebrated, and your personal and professional growth is encouraged.
• Make a Difference: Your work will enrich the lives of our residents and fellow team members, creating a lasting positive impact in our community.
• Collaborative Environment: Join a team that values each member's input, promotes collaboration, and strives to create a vibrant and engaging atmosphere.

We’re Looking for a Concierge:

The Concierge is the “Director of First Impressions” of the community and quite often the first contact for prospects, guests, and family members.

Schedule: Must be available to work every other weekend Saturday-Sunday on the 7am - 3:30pm shift.

You will enjoy:

• Medical, dental, and vision insurance
• 401(k) with company match
• Generous PTO and PTO cashout program
• Emergency loans
• Chime MyPay at Work pay advance
• Elevate Education Reimbursement
• An exceptional work environment that is both engaging and fun

Here are a few of the daily responsibilities of a Concierge:

• Greets, engages and assists residents, family members, guests, and visitors in a vibrant, courteous and professional manner.
• Answers internal and external telephone calls, pages & walkie talkie.
• Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration.
• Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live.
• Maintains building security, monitors security systems, including the emergency call system, and responds accordingly.
• Manages the operation and maintenance of all office equipment and communication devices (i.e. call transfers).
• Manages mail and newspaper delivery.
• Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies.
• Participates in and attends all required in-service training sessions.
• Maintains HIPPA standards and regards all medical or healthcare information pertaining to residents & employees as confidential.
• Other duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High school graduation or GED required.
• Certification or completed course work in office management desired.
• Telephone operating and answering experience required.
• 1-2 years’ experience in a similar concierge/administrative assistant position desired.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to read, write, speak and understand English fluently.
• Ability to meet or exceed the company’s attendance and punctuality standards.
• Ability to use miscellaneous software and office equipment.
• Ability to understand and follow directions as given.
• Ability to work with minimal supervision.

All new hires must be able to pass our preemployment screening process, which includes a fitness for duty physical, background check, drug test and employment references as required by a licensed residential care facility.