What are the responsibilities and job description for the Community Manager position at LAUNCH?
The LAUNCH Accelerator and its associated podcasts (”TWiST,” “This Week in AI”) are seeking a full time experienced community manager.
This is either a remote position or in-person here in our office in Austin, TX.
This role sits at the center of the LAUNCH ecosystem. You’ll be responsible for day-to-day community health, onboarding, engagement, moderation, and feedback loops across multiple platforms — and you’ll work closely with our sales, production, and investment teams.
Does this describe you?
High energy, positive outlook, hands-on, results-driven, persistent, creative, curious, and a leader. No job is too small or too big. Willing to do the work. Gets things done.
What You’ll Do:
- Maintain, build, and support our founder and investor communities across a variety of platforms, including Discord, Circle, Slack, WhatsApp, and beyond
- Create and maintain community guidelines
- Serve as a vital point of contact for our founders, investors, and Syndicate members
- Welcome new members and guide them through the orientation and onboarding process
- Prompt lively discussions, spark engagement, and maintain a positive and supportive environment for members.
- Respond to community questions and connect members with the right LAUNCH staffer or team
- Monitor listener feedback and commentary across social media platforms while tracking engagement
- Surface interesting questions, trends, and community sentiment to the content and production teams
- Engage with listeners, viewers, and fans during livestreams and in-person events
YOU are the person who will make the community feel vibrant and organized!
Skills Required:
- 2 years of relevant experience growing and managing engaged online communities
- Strong time management, prioritization, and communication skills — you know when to engage and when to redirect!
- Proficient at communications software (i.e., Mailchimp, Google Docs, Zapier, Keynote, Squarespace, Slack, Typeform, WordPress, Outreach.io, Notion, Crunchbase, etc.)
- Relentless positivity and dogged resilience — we're a scrappy team doing world-class work
- Self-starter who proactively anticipates problems and finds solutions
- Interest in startups, founders, investing, and tech is a HUGE plus
Salary: $65,000/year
Perks at LAUNCH:
- Medical, dental, vision, short-term disability insurance, 401(k)
- A fast-paced learning environment with significant availability for new opportunities
To Apply:
- Pitch yourself to us! Write to community@launch.co and tell us why you’re perfect for this job.
- Tell us about communities you’ve managed, your favorite online platforms, and most importantly WHY you want to do this job!
Salary : $65,000