Technical Writer

Position Title: Technical Writer

Location: Remote / Sacramento, CA

Duration: 3 Years

Need State or Federal Government experience

.
Key Responsibiliti

• esCreate, edit, review, and maintain technical documentation for IT systems, applications, processes, and procedure
• s.Develop user guides, training manuals, standard operating procedures (SOPs), technical guides, service bulletins, and knowledge base article
• s.Work closely with business and technical stakeholders to gather requirements and document business and technical processe
• s.Translate complex technical concepts into clear and understandable documentation for diverse audience
• s.Support change management initiatives through development of communication materials, process documentation, and training conten
• t.Ensure documentation complies with organizational standards, formatting requirements, and quality guideline
• s.Conduct document reviews and incorporate stakeholder feedback to improve content accuracy and usabilit
• y.Maintain document repositories and version control processe
• s.Assist project teams with documentation deliverables throughout the project lifecycl
• e.Support knowledge transfer activities and end-user training effort

s.Mandatory Qualificatio

nsExperien

• ceMinimum of two (2) years of experience performing IT technical writin

g.Experience may includ

• e:Technical Writ
• erDocumentation Speciali
• stTechnical Communications Speciali
• stResearch Assistant in a technical fie
• ldTechnical Documentation Analy

stEducati

• onBachelor's degree from an accredited college or universit

y.Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basi

• s.Candidates substituting the Bachelor's degree with four (4) additional years of qualifying experience must possess a total of six (6) years of qualifying technical writing experienc

e.Desirable Qualificatio

• nsUp to three (3) additional years of technical writing experience beyond the mandatory minimum requiremen
• t.Experience supporting federal, state, or local government entities on at least one (1) projec
• t.Experience developing technical documentation such a
• s:Training materia
• lsChange management documentati
• onService bulleti
• nsTechnical guid
• esStandard Operating Procedures (SOP
• s)User manuals and process documentati
• onExperience documenting business processes, workflows, and system functionalit
• y.Strong editing, proofreading, and document quality assurance skill
• s.Experience working within IT projects and software development environment
• s.Proficiency with Microsoft Office Suite, SharePoint, and documentation management tool

s.
Preferred Ski

• llsExcellent written and verbal communication skil
• ls.Strong attention to detail and organizational skil
• ls.Ability to manage multiple assignments and meet deadlin
• es.Experience interviewing subject matter experts and translating information into user-focused documentati
• on.Knowledge of documentation standards, templates, and best practic
• es.Ability to work independently and collaboratively within cross-functional tea

ms.
Delivera

blesThe Technical Writer may be responsible for produc

• ing:User Gu
• idesTechnical Gu
• idesTraining Man
• ualsStandard Operating Procedures (S
• OPs)Knowledge Base Arti
• clesProcess Documenta
• tionService Bulle
• tinsRelease N
• otesChange Management Communicat
• ionsSystem Documenta
• tionProject Documenta