Contact Center Sales and Service Advocate

LaSalle Network is hiring a Contact Center Sales and Service Advocate for a fast-growing organization near Aurora that is expanding its sales and customer engagement team. This onsite opportunity is ideal for someone who is motivated by results, enjoys building relationships over the phone, and thrives in a fast-paced, high-volume environment.

If you’re a strong communicator with a sales mindset and enjoy helping customers find the right solutions, this could be the role for you.

Contact Center Sales And Service Advocate Responsibilities

• Manage a high volume of inbound calls from existing and prospective customers
• Identify customer needs and handle customer service requests
• Upsell and cross-sell solutions to drive revenue and meet sales goals
• Provide accurate information while delivering a positive customer experience
• Update customer accounts and maintain detailed records in CRM systems
• Collaborate with team members to meet and exceed individual and team sales targets
  
  

Contact Center Sales And Service Advocate Requirements

• High school diploma or GED required
• Strong verbal communication and interpersonal skills
• Sales-driven mindset with the ability to overcome objections
• Comfortable working onsite, Monday through Friday, near Aurora
• Basic computer proficiency and experience using CRM or sales tools
• Previous inside sales, call center, or customer service experience preferred but not required
  
  

Details

• Start Date: Monday, July 6th
• Work Model: Onsite Mon-Fri
• Location: Naperville, IL
• Compensation: $17.25-$18.25 per hour with the ability to earn commissions
• $19.25-$20.25 per hour if bilingual in Spanish
• Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
  

If you’re motivated by earning potential and enjoy connecting with customers, this is a great opportunity to grow your career in an established organization. Apply today!

Cas Ngiramowai

Recruiting Lead

LaSalle Network

#LNCS

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.

All assignments are at-will and their duration is subject to change.