What are the responsibilities and job description for the Shift Lead position at Las Vegas Petroleum?
The Shift Lead at TA Travel Center plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively.
Key Responsibilities:- High school diploma or equivalent is required.
- 1-2 years of experience in retail or customer service, with prior supervisory experience preferred.
- Strong leadership capabilities with effective team management skills.
- Excellent communication and interpersonal skills.
- Ability to resolve customer complaints and provide effective solutions.
- Familiarity with cash handling and point-of-sale systems.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Ability to stand for extended periods and lift items weighing up to 50 pounds.
- Capable of performing physical tasks such as stocking shelves and moving merchandise.