What are the responsibilities and job description for the Assistant Manager (Del Taco) position at Las Vegas Petroleum?
Key Responsibilities:1. Team Leadership & Development:
- Supervise, train, and develop team members to ensure they are performing at their best.
- Assist in scheduling and managing staff to ensure adequate coverage during peak hours.
- Lead by example, maintaining a positive attitude and motivating the team to provide excellent customer service.
- Handle team conflicts and employee concerns, resolving issues quickly and professionally.
- Conduct training and development sessions to ensure staff is fully trained in food safety, customer service, and company procedures.
- Ensure all customers receive prompt, friendly, and professional service.
- Handle customer complaints and issues effectively, ensuring their satisfaction.
- Monitor service standards and provide guidance to team members to maintain a high level of service.
- Maintain a clean, welcoming, and well-organized dining environment for customers.
- Assist in managing daily operations, including food preparation, inventory control, and cleanliness.
- Ensure all food items are prepared to Del Taco’s standards for quality, portioning, and safety.
- Monitor food inventory levels and assist in ordering supplies as needed.
- Assist in controlling food costs, labor costs, and waste to maximize profitability.
- Maintain a safe working environment by ensuring that all health and safety regulations are followed.
- Assist in managing restaurant budgets, tracking financial performance, and ensuring operational goals are met.
- Handle cash management, register operations, and ensure accurate cash handling procedures are followed.
- Prepare and review daily, weekly, and monthly reports to track financial performance.
- Identify areas for improvement in operational efficiency and profitability and implement strategies to address them.
- Ensure compliance with all health, safety, and sanitation regulations, including food safety standards.
- Conduct regular checks to ensure cleanliness in all areas of the restaurant, including the kitchen, dining areas, and restrooms.
- Ensure all team members are properly trained in safety procedures and food handling standards.
- Help manage inventory levels, ensuring products are well-stocked and stored in compliance with food safety regulations.
- Perform regular inventory counts and assist in inventory audits.
- Ensure stock rotation to minimize waste and loss.
- Assist with opening and closing duties, including ensuring the restaurant is prepared for the next shift.
- Ensure that the restaurant is clean and fully stocked before and after each shift.
- Oversee cash handling and register reconciliation during opening and closing shifts.
- Assist with marketing initiatives and promotions to drive sales and attract new customers.
- Help implement company policies and procedures to ensure consistent operations.
- Perform other duties as required by the restaurant manager.
- Experience:
- 1-3 years of experience in a supervisory or management role in a fast food or restaurant environment.
- Experience in team leadership, customer service, food safety, and inventory management.
- Skills:
- Strong leadership and communication skills, with the ability to motivate and guide a team.
- Excellent customer service skills with the ability to handle customer complaints and resolve issues.
- Ability to work under pressure in a fast-paced environment while maintaining a positive attitude.
- Strong organizational and time-management skills.
- Basic understanding of financial management, including budgeting, cost control, and reporting.
- Education:
- High school diploma or equivalent required.
- Associate’s or Bachelor’s degree in Business, Hospitality, or a related field is a plus.
- Physical Requirements:
- Ability to stand for extended periods and perform physical tasks in a fast-paced environment.
- Ability to lift up to 25 pounds.
- Ability to work flexible hours, including nights, weekends, and holidays as needed.