What are the responsibilities and job description for the Assistant General Manager (Bojangles) position at Las Vegas Petroleum?
Position Summary:
The Assistant General Manager (AGM) plays a key leadership role in the day-to-day operations of the restaurant. Working alongside the General Manager, the AGM helps ensure top-quality customer service, operational excellence, and team development. This position is responsible for helping lead the team, manage inventory, uphold Bojangles’ brand standards, and drive store performance.
Key Responsibilities:- Assist the General Manager in overseeing restaurant operations, including food quality, speed of service, cleanliness, and staff performance.
- Ensure consistent, high-quality guest experiences by coaching team members and holding them accountable to standards.
- Help recruit, train, and develop employees to build a strong, effective team.
- Support inventory management, ordering, and cost control efforts.
- Monitor compliance with food safety, sanitation, and workplace safety regulations.
- Manage shifts effectively, including opening/closing procedures, labor deployment, and handling customer concerns.
- Drive sales through excellent service and suggestive selling.
- Serve as the acting General Manager when the GM is not present.
- 1–2 years of restaurant leadership or shift management experience (Quick Service or Fast Casual preferred)
- Strong communication and problem-solving skills
- Proven ability to lead, train, and motivate teams
- Basic knowledge of labor management and food cost control
- Availability to work flexible hours, including weekends and holidays