Leasing Agent & Market Coordinator

Job Purpose

The Leasing Agent & Market Coordinator is responsible for leasing residential properties, maintaining strong occupancy levels, and supporting the company’s property marketing and market intelligence efforts. This position serves as a point of contact for prospective residents and plays an important role in ensuring our available properties are professionally presented, accurately marketed, and competitively positioned in the local rental market.

The ideal candidate is an organized, personable, and proactive individual with strong customer service and communication skills and an interest in real estate, leasing, marketing, and the local housing market. Success in this role requires the ability to manage the leasing process from initial inquiry through move-in, maintain accurate and compelling property listings, keep website information current, monitor competing properties and rental rates, and identify opportunities to improve our marketing and leasing efforts.

Key Responsibilities

Leasing

• Market available apartments
• Respond promptly to leasing inquiries by phone, email, and other communication channels.
• Schedule and conduct property tours
• Process rental applications
• Prepare lease agreements and renewals
• Maintain strong occupancy through proactive leasing, follow-up, and resident service.
• Maintain accurate leasing, resident, and property records.

Property Marketing

• Create, update, and maintain accurate rental property listings
• Ensure property descriptions, rental rates, availability, photos, amenities, and other listing information are current and accurate.
• Identify opportunities to improve property listings, presentation, and lead generation.
• Monitor listing performance and make recommendations to improve visibility and leasing activity.
• Maintain a consistent and professional company brand across property listings and online marketing channels.
• Monitor local rental market conditions, including rental rates, availability, concessions, and competing properties.
• Maintain an understanding of current market trends

Property Marketing

• Create, update, and maintain accurate rental property listings
• Ensure property descriptions, rental rates, availability, photos, amenities, and other listing information are current and accurate.
• Identify opportunities to improve property listings, presentation, and lead generation.
• Monitor listing performance and make recommendations to improve visibility and leasing activity.
• Maintain a consistent and professional company brand across property listings and online marketing channels.
• Monitor local rental market conditions, including rental rates, availability, concessions, and competing properties.
• Maintain an understanding of current market trends

Required Education

• High school diploma or equivalent required.

Required Skills & Abilities

• Strong customer service and sales skills
• Strong organizational and time-management skills
• Interest in or knowledge of residential real estate and the local rental market.
• Ability to create professional and compelling property listings and marketing materials.
• Comfortable working with websites, online listing platforms, and digital marketing tools.
• Proficiency with Microsoft Office and the ability to learn property management software.
• Knowledge of residential leasing practices, Fair Housing laws, and landlord-tenant regulations preferred.
• Ability to handle resident and prospect concerns professionally and effectively.
• Strong follow-through and ability to work independently.
• Valid driver's license and reliable transportation required.

Preferred Experience

• Previous experience in residential leasing, property management, sales, marketing, or customer service preferred.
• Experience creating or managing online property listings or website content is a plus.
• Experience monitoring rental markets, competitor pricing, or real estate trends is a plus.