What are the responsibilities and job description for the Account Manager position at Larkin Express Logistics LLC?
Description:
Account Manager
The individual in the Account Manager role is a trusted, central point of contact for our carriers and supporting our day-to-day freight requirements. You will support our staff to ensure timely pick-up and delivery of customer freight for our customers while building and maintaining relationships with carriers.
Requirements:- Maintain customer profiles and enter shipments into McLeod software
- Solicit freight quotations for Spot and Contract markets
- Manage carrier data and negotiate freight contracts
- Schedule and manage pickup and deliveries of shipments.
- Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
- Schedule pickup and delivery and dispatch drivers in accordance with established procedures
- Maintain and update accurate information in company’s operating systems, tracking shipments to completion
- Coordinating daily carrier activities with customers and operations team
- Adhere to established operating procedures while looking for opportunities to measure and improve
Experience:
- At least Two (2) years of Operations experience in managing logistics and freight
- At least Two (2) years of experience preferred in McLeod software
- Strong communication and organizational skills
- Strong Microsoft Excel skill
- Preferred knowledge of Port Operations and Drayage operations
- Experience in grocery appointment scheduling
- Detail Oriented
- Communicative