Clerk

About the Role:

The Clerk position at Larkin Community Hospital plays a vital role in supporting the efficient operation of our healthcare services by managing and organizing essential administrative tasks. This role ensures accurate and timely processing of patient records, appointment scheduling, and communication between departments, contributing to a seamless patient experience. The Clerk will be responsible for maintaining meticulous documentation and assisting healthcare professionals with clerical duties to uphold compliance with hospital policies and healthcare regulations. By serving as a reliable point of contact for patients and staff, the Clerk helps facilitate smooth information flow and operational continuity within the hospital. Ultimately, this position is key to enhancing the overall quality of care provided by supporting the administrative backbone of our health services.

Minimum Qualifications:

• Basic computer proficiency, including familiarity with Microsoft Office Suite and electronic health record (EHR) systems.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication abilities.
• Ability to maintain confidentiality and handle sensitive information responsibly.

Preferred Qualifications:

• Previous experience working in a healthcare or hospital administrative environment.
• Knowledge of medical terminology and healthcare documentation standards.
• Experience with specialized hospital information systems or patient management software.
• Bilingual abilities to assist a diverse patient population.

Responsibilities:

• Manage and update patient records accurately in electronic health systems and physical files.
• Schedule and confirm patient appointments, coordinating with medical staff to optimize daily workflows.
• Handle incoming communications including phone calls, emails, and in-person inquiries, providing timely and courteous responses.
• Collaborate with various hospital departments to ensure proper documentation and information exchange.
• Maintain confidentiality and security of patient information in compliance with HIPAA and hospital policies.
• Assist in inventory management of office supplies and ensure the clerical area is organized and efficient.

Skills:

The Clerk will utilize strong organizational and multitasking skills daily to manage patient records and appointment schedules efficiently, ensuring accuracy and timeliness. Effective communication skills are essential for interacting with patients, healthcare providers, and administrative staff, facilitating clear and professional exchanges. Proficiency with computer systems and software enables the Clerk to input data accurately, generate reports, and maintain electronic health records securely. Attention to detail is critical when handling sensitive information and processing documentation to comply with healthcare regulations. Preferred skills such as knowledge of medical terminology and bilingual communication enhance the Clerk’s ability to support diverse patient needs and contribute to a more inclusive healthcare environment.