What are the responsibilities and job description for the Automotive Service Advisor/Writer position at Laria Chevrolet Buick Inc?
Duties:
- Greet customers and assist them with their service needs
- Listen to customer concerns and accurately document them for the technicians
- Provide estimates and quotes for repairs and services
- Schedule appointments and manage the service schedule
- Coordinate with technicians to ensure timely completion of repairs
- Communicate with customers regarding the status of their vehicles
- Process payments and handle customer inquiries
Experience:
- Previous experience in a similar role as a Service Writer or Automotive Service Advisor is required
- Ability to offer and promote additional services to customers
- Excellent mechanical knowledge to accurately assess customer concerns and provide accurate estimates
- Experience in auto service management, including scheduling and coordinating repairs
Skills:
- Ability to align customer needs with appropriate automotive services
- Proficient in transmitting accurate information between customers and technicians
- Strong customer service skills to provide exceptional service experience
This position requires excellent communication skills, both verbal and written, as well as the ability to multitask in a fast-paced environment.
Please submit your resume. 20 Minutes west of Akron, 20 minutes south of Medina, 20 Minutes east of West Field, 20 Minutes north of wooster. Please call Joe Laria to set up an interview at 330-925-2015.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $65,000 - $80,000