What are the responsibilities and job description for the IT Business Process Improvement position at Largeton Group?
IT Business Process Improvement Consultant in NYC
Visa- No H1-B/CPT
Hybrid- Local to NYC
Visa- No H1-B/CPT
Hybrid- Local to NYC
- Minimum 10 years of business experience.
- MBA preferred.
- LEAN certification / Six Sigma training or comparable required.
- Change management experience.
- Professional communication skills and proven leadership capabilities.
- Demonstrated analytical capabilities and quantitative skills.
- Demonstrated ability to work collaboratively with a wide variety of stakeholders across all levels of a large organization.
- Experience with project management and work plan development.
- Excellent written, verbal, and digital communication skills, as well as interpersonal skills.
- Demonstrated ability to work in a high-profile, high-pressure environment effectively.
- Excellent organizational, facilitation, and presentation skills.
- Highly proficient in Microsoft Excel, Word, PowerPoint, Project and Visio.
- Prior experience with translating business needs to functional requirement specifications for technology.
- Prior experience in government agency is a plus.
- Work closely and collaboratively with the department's leadership team to develop, track/monitor, and implement transformational initiatives.
- Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise.
- Spearhead efforts to improve the operational efficiency of the department, including formalizing and streamlining procedures and business processes.
- Conduct process reviews, SOP reviews, risk profiles, and SLAS to help identify risk and opportunities across core business processes.
- Assist in the due diligence, and operational reviews in the departments and formulate recommendations on process improvement initiatives
- Prepare and present business cases, findings, benefits and recommendations in various formats and at various levels regarding business units in need of transformation or BPM.
- Compile and track departmental priorities, assist department staff in developing work plans, monitor and report on key initiatives, and escalate issues to leadership as appropriate.
- Additionally, the candidate should be able to demonstrate a history of hands-on involvement in large programs involving IT project work.
- Assist with the design and implementation of disciplined score cards in areas needing including productivity, service levels, quality, risk levels, and transaction costs.