What are the responsibilities and job description for the Community Manager position at Laramar Group -Brook Ridge?
Who are we looking for? An outstanding Community Manager with experience in affordable housing and passion for customer service and property management!
Where is the job located? You'll be in Emporia, VA
Are there perks? Yes! Laramar offers excellent medical/dental/vision insurance, flexible spending accounts, Company paid life insurance along with paid short and long-term disability insurance, 14 paid Holidays, a generous paid time off program, and a 401k with Company match.
The Community Manager is management level position and is responsible for managing assigned community in accordance with Company policies and through instructions from Regional Manager.
Supervises: Assistant Managers, Leasing Consultants, Maintenance Supervisor and Assistants, Housekeepers, Porters, Painters and Courtesy Officers.
RESPONSIBILITY:
- Always maintain high quality customer service.
- Oversee and directly manage operations to ensure property occupancy and revenue are maximized.
- Follow budget constraints while ensuring property quality is as high as possible.
- Document up to date financial goals, expenditures, owners reports, and income accurately.
- Oversee leasing process for properties by reviewing, approving, and managing prospective applications, pricing, and renewals.
- Oversee highly skilled staff through hiring, training, and performance management.
- Maintain high quality resident relations by working with owners to ensure high retention rates, successful owner functions, address complaints and concerns in a timely manner, and adherence to company policy, state, and local laws.
- Demonstrate a safe, clean, and productive work environment while also ensuring staff follow the same standards.
QUALIFICATIONS:
- At least two years’ experience in residential property management or related field is required.
- Additional managerial experience is required.
- High level of professional communication, customer service, organizational, administrative, and time management skills.
- Must have medium to high level of knowledge and comfort with MS operating systems such as: Excel, Word, and Outlook.
- Ability to learn, adapt to, and excel at company software and potential changes.
- Must have high school diploma or equivalent certification.
- Must be able to read, write, and communicate in English and perform basic to moderate levels of mathematic functions.
- College degree in related field is preferred.
- Bilingual (English/Spanish) is a plus.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- How many units were at the Community where you managed?
Experience:
- Property Management: 3 years (Required)
- Affordable Housing: 1 year (Required)
- Management: 1 year (Required)
Ability to Commute:
- Emporia, VA 23847 (Required)
Ability to Relocate:
- Emporia, VA 23847: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $65,000