What are the responsibilities and job description for the Medical Office Receptionist position at LaPorte Recovery Center?
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Porter Starke is looking for a Medical Office Receptionist that will perform a variety of administrative duties and client assistance for medical services at Porter-Starke Services, Inc., a community mental health center. The receptionist position is for the LaPorte office (PART-TIME) and the hours are: Mon OFF, Tues 5:15a-12p, Wed 5:15-11:00a, Thurs OFF, Fri 5:15a-12p, Sat 5:00a-9:30a, Sun OFF (22.75 hours per week).
BENEFITS:
- 401K w/ 20% company matching
- 11 paid holidays
- Competitive wages
- Generous PTO
- Employee discounts (YMCA)
- Employee referral program
- HSA/FSA accounts
- Medical, dental, and vision insurance
- Tuition assistance up to $200/month
- Loan repayments up to $5250/year
- Casual Fridays
- Company paid life insurance policy
- Company paid long term disability
- Optional insurances (short term disability)
- Employee recognition events
- Employee Assistance Program
- Free health screenings
JOB DUTIES:
- Provides clerical support at multiple medical offices for the community mental health center locations.
- Answers and redirects telephone calls.
- Maintains medical staff/department schedules and calendars.
- Performs check-in and check-out of clients.
- Receives payments from clients for co-pays and payments on account.
- Basic computer and typing skills.
- Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
- Data entry of information using the appropriate format and agency guidelines.
- Coordinates and communicates information with internal and external customers.
- Flags client appointments for HAP’s
- Makes appointment reminder calls to new clients.
- Performs deposit of office cash receipts
- Contacts, schedules appointments and processes paperwork for referrals.
- Initiates ROI forms for info requested by medical staff from other providers
- Scans documents and insurance cards.
- Coordinates client requests for ROI and form completion.
- Monitors no-shows/cancellations and sends letters to clients as appropriate
- Requests/tracks needed health records.
- Receives, sorts, forwards office mail.
- Communicates in-patient consultation requests to medical staff.
- Maintains updated medical staff schedules and on-call calendar.
- Formulates reports for the department, associated committees and reports as requested.
- Provides clerical support (copying, collating, form completion) for medical staff.
- Copies agency-wide e-mail notices for medical staff.
- Maintains adequate supplies inventory (office, charting, etc.).
- Performs other duties as needed.
WAGE/SALARY:
- Starting at $16.50/hour and up (based on experience)
EDUCATION AND EXPERIENCE:
- High school diploma or G.E.D. is required.
- A certificate or degree from a vocational or technical school preferred.
- One to three months related experience and/or training is preferred.