What are the responsibilities and job description for the Client Account Manager position at Lane Valente Industries?
Job description
As a leader in retail construction, facility maintenance, and project management industry, Lane Valente, is currently seeking a responsible, eager, and experienced applicants for a Full-Time Account Manager position.
Responsibilities include, but are not limited to the following:
- Develop and maintain strong relationships with clients, understanding their needs and providing exceptional customer service
- Collaborate with internal teams to ensure client satisfaction and successful project delivery
-dispatching service requests to technicians and vendors
-running reports and following up on all service requests
-data entry
- following up on work orders/ running open calls
- Updating client portals
- Managing SLAs per client
- Quoting
- Projecting weekly billing numbers
- Communicating with clients (updates, conference calls etc.)
-discussing additional work and new opportunities with your clients
Must have a strong background in customer service, computing skills (including Microsoft Office programs and tools), and be a dependable team-player. This is an in office position
This position requires you to be on call afterhours and on weekends if needed.
- Exceptional interpersonal and communication skills, both written and verbal
- Ability to build and maintain relationships with clients at all levels of an organization
If you are a results-driven individual with a passion for client management, we want to hear from you. Join our team as a Client Account Manager and take your career to the next level. Apply now!
Job Type: Full-time
Salary: From $55,000 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- Monday to Friday
- On call rotation
Supplemental pay types:
- Quarterly bonus
Work Location: In person
Pay: From $55,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $55,000