What are the responsibilities and job description for the Property Care Production Manager position at Landscapes by Terra, Inc.?
Join our team at Landscapes by Terra, Inc., a highly creative and practical firm recognized for its uniquely desirable landscape design solutions. We are seeking a dedicated and innovative Property Care Production Manager to oversee our production processes, ensure quality standards, and foster a positive work environment. The Property Care Production Manager is responsible for day to day “frontline” production/operations. This includes Foremen oversite, jobsite quality and safety, and client satisfaction.
Responsibilities· Provide timely & accurate status reporting to Division Manager as assigned & upon request
· Collaborate with Division Manager to optimize field crews & division profitability
· Ensure all required data is entered in a timely & accurate manner including LMN data
· Actively monitor job hours & contract requirements to ensure quality & contract requirements are met
· Actively identify & report enhancement opportunities to Division Manager
· Consistently conduct jobsite reviews for quality & safety
· Proactively communicate with client to ensure satisfaction & strengthen relationship
· Actively resolve any/all client &/or crew issues & update/include Division Manager as needed
· Create & communicate accurate & timely daily & weekly schedule to Foremen & crews
· Ensure timely & accurate generation & distribution of work orders
· Ensure timely, accurate & daily approval of Crew timesheets
· Maintain standards of cleanliness for jobsite, company equipment & vehicles & crew member uniforms
· Proactively engage Foremen to review vehicle &/or equipment needs to ensure efficient operations
· Ensure legal & recommended safety protocols are consistently in place for Crew & jobsite
· Ensure any/all incidents are reported same day & Incident Report is completed & submitted
· Train & develop Foremen & Crew to ensure progressive proficiency in Core Skills
· Collaborate with Division Manager to identify & develop inhouse talent
· Develop & support a culture that enhances strong client & employee relationships
· Ensure clear, consistent & relevant communication to & with the Property Care Foremen
· Complete & conduct employee performance assessments & SMART goal(s) review as directed
· Conduct and participate property care tasks and client property management in the field to fill in for staffing issues
· Participate in interviews for new potential Property Care team members as directed
· Participate in all meetings as scheduled & upon request including weekly Production meetings
· Participate in & support snow events including plowing &/or spreading deicing agent (MANDATORY)
Qualifications- High school diploma or equivalent education. A two-year associate degree in landscape design/build management is preferred.
- Minimum of 3 years of landscape experience, including 1 years of supervising work crews as a foreperson or crew leader.
- Proven experience in landscape management is preferred.
- Required licensing in commercial pesticide application through the ODA with continuing education to maintain the license.
- Strong interpersonal, leadership, customer service, organizational, time management and communication skills.
- Advanced knowledge of Property Care processes means and methods.
- Proficient in Microsoft (Word, Excel, OneDrive, Outlook), LMN, Site Audit Pro, Bamboo HR, Team Engine, and any other necessary software.
- Valid driver's license and clean driving record
- Bilingual in English and Spanish (Preferred)
- Lifting, pulling, &/or pushing 50 pounds
- Sitting, Standing, &/or walking 8 hours or more per day
- Navigate diverse terrains
- Work in all seasons & climate conditions
- Opportunity for professional growth and development.
- Participation in training programs and green industry specific conferences
- Medical, dental, vision insurance
- Retirement plan
- Secondary health insurance
- Paid Time Off
- Work truck provided during working hours