What are the responsibilities and job description for the Contract Administrator position at Landscape Workshop LLC?
The Contract Administrator serves as a key support role in ensuring the effective use of Aspire and
Samsara software systems within the branch. This position acts as a Subject Matter Expert (SME),
providing guidance, training, and technical support to end users. The role is critical in maintaining system
integrity, driving best practices, and supporting operational efficiency across daily workflows.
Duties:
· Serve as a Subject Matter Expert (SME) on Aspire and Samsara software platforms.
· Provide guidance and support to end users within the assigned branch, ensuring effective use of
both systems.
· Promote and enforce best practices for Aspire and Samsara processes and workflows.
· Train and assist end users in performing daily, weekly, and monthly tasks using both systems.
· Perform routine system maintenance, including Aspire hygiene management, Samsara asset
management, and user access/permissions administration.
· Support the creation and maintenance of user documentation and training materials.
· Assist with onboarding and training of new team members.
· Analyze and explain product functionality to end users, helping them maximize system
capabilities.
· Investigate and troubleshoot reported or identified system issues, determine root causes, and
propose solutions.
Position Requirements
· Strong knowledge of business software systems; experience with Aspire and/or Samsara
preferred.
· Proven ability to troubleshoot system and process issues.
· Excellent communication and interpersonal skills for guiding and training end users.
· Strong organizational skills with attention to detail.
· Ability to manage multiple tasks and deadlines in a fast-paced environment.
· Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).