Administrative Operations Assistant

Lands Downunder | Port Jefferson, NY
Part-Time | Opportunity to Grow into Full-Time

Lands Downunder, a luxury home textiles company based in Port Jefferson, is looking for a highly organized, dependable, and adaptable Operations & Executive Assistant to join our team.

This position will begin part-time with the opportunity to grow into a full-time role. It’s a varied, hands-on position supporting several areas of our business, including daily operations, executive administration, sales, and occasional marketing projects.

We’re a small team, so no two days will look exactly the same. The ideal candidate is someone who enjoys variety, takes initiative, pays close attention to detail, and is equally comfortable working at a computer, handling products, interacting with customers, or taking care of an off-site errand when needed.

Responsibilities

Operations & Product Support

• Prepare returned merchandise for resale, including folding, steaming, inspecting, and repackaging products
• Prepare and ship packages via UPS
• Maintain and organize our product sample closet
• Keep catalogs, swatches, product samples, and other sales and marketing materials organized and readily available
• Assist with other day-to-day operational needs as they arise

Executive & Administrative Support

• Provide day-to-day administrative and personal assistance to the CEO
• Assist with correspondence, organization, scheduling, and follow-up as needed
• Help coordinate various projects, priorities, and requests
• Handle occasional local errands and off-site tasks
• Assist with time-sensitive requests and miscellaneous responsibilities as needed
• Provide general administrative and organizational support to help keep the office and business running smoothly

Sales & Client Support

• Provide administrative support to the sales team
• Send catalogs and sales materials to new and prospective wholesale clients
• Prepare and mail product swatches to clients upon request
• Assist with organizing and maintaining customer and sales information
• Prepare samples, materials, and other resources for the sales team
• Assist with sales-related administrative projects and customer follow-up as needed
• Travel to our Atlanta showroom approximately twice per year to assist the sales team during market

Marketing Support

• Assist the marketing team with straightforward projects and administrative tasks as needed
• Help prepare, organize, or ship materials for marketing initiatives
• Assist with occasional special projects
• Prior marketing experience is not required

What We’re Looking For

Above all, we’re looking for someone who is highly organized, reliable, resourceful, and willing to jump in wherever needed. This role is a good fit for someone who likes being the person others can count on to keep things organized and get things done.

• Excellent organizational and time-management skills
• Strong attention to detail and follow-through
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Strong email and general computer skills
• Professional written and verbal communication skills
• Able to work independently, prioritize tasks, and shift between responsibilities throughout the day
• Comfortable working directly with company leadership
• Comfortable in a customer-facing environment and able to professionally interact with clients and assist the sales team during our Atlanta markets.
• Positive, flexible, and willing to take on a wide variety of tasks
• Comfortable handling, folding, steaming, packaging, and moving home textile products
• Ability to lift, push, and pull up to 25 lbs.
• Willing and able to travel to Atlanta approximately twice per year
• Prior experience in administration, executive support, operations, sales support, shipping, or customer service is helpful, but not required
• Must have a valid driver’s license, reliable transportation, and live within a reasonable commuting distance of our Port Jefferson, NY office.

Schedule & Growth Opportunity

This position will begin part-time, with the opportunity to transition into a full-time position as the role develops.

About us:

Lands Downunder International, Ltd.®, established in 2001, is located in the heart of Port Jefferson Village, New York. We are known for high-quality throw blankets, pillows and bedding that are loomed/woven in family owned mills in Italy, Portugal and New Zealand. In everything we do, we believe in the art of living well and living a life that is well loved. We do this by making products that:

-Are beautifully designed and full of color (textiles that become the canvas of life).
-Are made with the utmost care and quality.
-Bring a little piece of luxury and a bit of flair to your life.
-Are fashion-forward.
-Are as all-encompassing as we can make them (variety of product ranges, colors, textures, etc.).