What are the responsibilities and job description for the Leasing Specialist position at Landmark Property Services, Inc.?
We are hiring a self‑motivated, personable, and customer‑focused Leasing Specialist to support the day‑to‑day operations of a busy apartment community. This role is ideal for someone with leasing, sales, or customer service experience who is energetic, professional, and results‑driven.
Schedule: Full time. Weekdays and some Saturdays required.
What We Offer
- Positive, team‑oriented work environment
- Quarterly and annual incentive bonus structure
- Opportunity to grow within the property management industry
- FREE medical and dental options
Key Responsibilities
- Market and promote apartment homes to achieve maximum occupancy
- Tour prospective residents and follow up on leads
- Prepare, process, and review leases and related documentation
- Handle move‑ins, move‑outs, and lease renewals
- Collect rent and assist with delinquent accounts under the direction of the Property Manager
- Maintain resident files, ledgers, and cash receipt records
- Answer phones and perform general office and administrative duties
- Make money deposits in accordance with company policy
- Build positive relationships with residents and provide outstanding customer service
- Ensure the community is clean, safe, and well‑maintained
- Adhere to company policies, accounting procedures, budgets, and Fair Housing laws
- Report accidents, emergencies, or safety concerns immediately
- Maintain a strong safety mindset, including proper use of PPE when required
- Perform additional duties as assigned
Position Goals
- Deliver exceptional customer service
- Maintain strong resident relations and trust
- Achieve maximum occupancy with minimal vacancy and credit loss
- Operate within established budgets and company guidelines
Landmark is an Equal Opportunity Employer and Drug‑Free Workplace
Qualifications
- Outstanding customer service skills
- Prior leasing experience
- Strong sales and communication skills (verbal and written)
- Proficiency with Microsoft Office and general computer systems
- Availability to work weekdays and Saturdays
- Ability to pass background and drug screening
- Experience with RealPage property management software is a plus
Physical Requirements
This position requires frequent mobility, including:
- Ability to walk the property, climb stairs, and tour apartments
- Ability to lift, bend, reach, and stand for extended periods
- Ability to communicate effectively with residents, team members, vendors, and management