What are the responsibilities and job description for the Secondary Market Specialist position at Landmark Credit Union?
At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.
NATURE AND SCOPE
Reporting to the Sr. Manager, Mortgage Systems & Pipeline Management, the Secondary Market Specialist performs specialized functions that support Landmark’s secondary mortgage market activities and loan sale execution. This role focuses on post‑closing document review, pipeline accuracy, and administrative functions necessary to ensure timely sale, purchase, and long‑term file completeness. Responsibilities include preparing delivery packages, validating documentation, resolving exceptions, tracking trailing documents, and working directly with internal teams and external settlement agents to ensure high‑quality, saleable loan files.
Requirements
NATURE AND SCOPE
Reporting to the Sr. Manager, Mortgage Systems & Pipeline Management, the Secondary Market Specialist performs specialized functions that support Landmark’s secondary mortgage market activities and loan sale execution. This role focuses on post‑closing document review, pipeline accuracy, and administrative functions necessary to ensure timely sale, purchase, and long‑term file completeness. Responsibilities include preparing delivery packages, validating documentation, resolving exceptions, tracking trailing documents, and working directly with internal teams and external settlement agents to ensure high‑quality, saleable loan files.
Requirements
- High school diploma or equivalent and a minimum two years of Landmark mortgage or consumer lending experience, or minimum two years of any mortgage loan experience.
- Demonstrated knowledge of multiple mortgage functions to include reviewing closing documents, private mortgage insurance requirements, and understanding of the different types of mortgage products.
- Experience or ability to develop proficiency in all programs and systems used for this job, especially Microsoft Suite. Experience with Encompass LOS and/or familiarity with Fannie Mae delivery requirements preferred.
- Strong verbal and written communication skills, problem solving skills, organization skills and the ability to work independently.
- Strong mathematical and analytical skills.
- Ability to manage multiple priorities in a fast-paced environment with high attention to detail.
- Must have the ability to use independent judgement and discretion in various situations while maintaining a high degree of confidentiality.
- Must develop a thorough understanding of company policies and procedures as they relate to the position. Must comply with all company policies and procedures and all job related state and federal laws and regulations.
- Receives all incoming loan packages and organizes them into clearly labeled loan folders.
- Verifies presence and proper execution of all required documentation (notes, mortgages, riders, disclosures, insurance policies, title policies, etc.).
- Identifies and resolves post-closing deficiencies by communicating with settlement agents, third parties and internal departments, as needed.
- Prepares complete, accurate investor submission packages (electronic uploads and physical deliveries), and completes all applicable Encompass data entry and uploads to investor portals.
- Reviews Fannie Mae and other investor websites to monitor loan sales status and activity. Uploads trailing documentation for review, as required to facilitate loan sale.
- Reconciles investor purchase advice and notifies management of any discrepancies. Works with investors to clear deficiencies and procure payment restitution as required.
- Tracks all required trailing documents and post-closing conditions, ensures timely receipt, and marks completion to prepare files for long-term storage.
- Reviews title policies, documents completion in Encompass, and researches/clears title exceptions when identified.
- Monitors department reports and pipeline analytics to ensure timely loan delivery and escalates unresolved deficiencies.
- Assists secondary mortgage leadership processing all interest rate changes, using multi-point analysis to ensure accuracy to meet regulatory requirements. Distributes the rate changes to applicable areas of sales and marketing. Maintains historical records for compliance/audit.