Receptionist Host

Receptionist Host / Guest Services Coordinator (1099 only)

Short-Term Rentals & Corporate Housing (Uptown Charlotte) 28203

Temporary Position (4-6 Weeks) (Mostly Weekends) May work week days sometime.

10am-8pm are the two shifts necessary

Position Overview

We are seeking a professional, polished, and customer-focused Receptionist Host / Guest Services Coordinator to join our corporate housing and short-term rental team for a temporary 4–6 week assignment. This individual will serve as the face of our brand—welcoming guests, ensuring apartment homes are inspection-ready, and delivering a luxury-level experience from check-in to check-out.

The ideal candidate is organized, dependable, hands-on, and comfortable working in both administrative and operational settings.

Key Responsibilities

Guest Services & Front-Facing Duties

• Greet and assist guests in a warm, professional manner
• Respond promptly to guest inquiries via phone, text, and email
• Coordinate check-ins and check-outs
• Address guest concerns quickly and professionally
• Provide exceptional customer service that enhances the guest experience

Unit Inspections & Quality Control

• Conduct detailed inspections of apartment units prior to guest arrival
• Ensure units meet company cleanliness and presentation standards
• Report maintenance or housekeeping issues immediately to hospitality manager
• Verify key fobs, garage remotes, and access devices are properly placed
• Maintain inventory of household essentials and supplies

Operations & Hands-On Support

• Inspect & Assist with light cleaning and staging when needed
• Support housekeeping teams during high-volume periods
• Stock units with toiletries, limen’s and welcome items
• Ensure properties are organized, presentable, and guest-ready at all times
• Occasionally assist with minor hands-on tasks to maintain property standards

Qualifications

• 1–2 years of hospitality, hotel, Airbnb, leasing, or customer service experience preferred
• Strong communication skills (verbal and written)
• Professional appearance and neatly dressed at all times
• Detail-oriented with strong organizational skills
• Ability to multitask in a fast-paced environment
• Comfortable with hands-on responsibilities and light cleaning duties
• Reliable transportation (if overseeing multiple properties)
• Flexible schedule, including some weekends or holidays if necessary
• Personal Attributes
• Friendly, welcoming personality
• Proactive problem-solver
• High standards for cleanliness and presentation
• Team player with a positive attitude
• Takes pride in delivering a luxury guest experience

This is a brief job description of the expectations. We will discuss over interview the process and procedure procedures.

Job Type: Temporary

Pay: $140.00 - $175.00 per day

Benefits:

• Referral program

Work Location: In person

Salary : $140 - $175